Sales & Marketing Support Executive

About Fairmont Southampton

Are you ready to join a team that thrives on excellence and embraces limitless potential? Fairmont Southampton, Bermuda’s largest resort, invites exceptional individuals to be part of our award-winning team and shape the future of hospitality.

Following a multi-million-dollar renovation, our 593-room resort is Bermuda’s largest, featuring nine restaurants, a 30,000-square-foot spa, an 18-hole par three golf course and a captivating Beach Club. Opportunities for growth and success are boundless.

Our culture emphasizes respect, teamwork, and professionalism, supported by comprehensive benefits. Join our diverse and inclusive team, where your unique talents and perspectives are celebrated. Dare to go beyond the ordinary, unlock your potential and make a lasting impact at Fairmont Southampton. Together, let’s create memories that exceed expectations. #BeLimitless

About the Application Process:

At Fairmont, we want to bring out your highest potential. Shortly after applying, you will receive an email from our partner AssessFirst prompting you to create a profile and complete a questionnaire. This is a mandatory step for your candidacy to be considered as it enables us to explore your compatibility with this role and our culture of luxury excellence.

We invite you to join the world of luxury hospitality at Fairmont Southampton as our new Sales & Marketing Support Executive. The Sales & Marketing Support Executive plays a key role in supporting the execution of the resort’s sales and marketing activity during an exciting pre-opening and relaunch phase. Based on property in Bermuda, this role helps drive brand visibility, lead coordination, campaign delivery, and commercial momentum across multiple channels.

Working closely with the Director of Marketing & Communications, alongside the Sales Manager and wider Commercial team, you will support the successful re-entry of Fairmont Southampton into key markets – ensuring strong brand presence, organized lead management and seamless coordination between Marketing and Sales functions. This role is ideal for someone highly organized, digitally confident, creatively minded, and eager to build a career in luxury hospitality sales and marketing.

What you will be doing:

Marketing & Digital Support

• Support the development and execution of digital and print marketing materials in line with Fairmont brand standards
• Create, schedule, and manage engaging social media content across key platforms
• Assist with email marketing campaigns, newsletters, and reopening communications
• Track campaign performance and support reporting on engagement, reach, and marketing effectiveness
• Help maintain brand consistency across all touchpoints including on-property collateral, digital platforms, and presentations
• Support content capture coordination including photography, influencer visits, and activation moments

Sales & Commercial Support

• Coordinate incoming sales inquiries and support timely client follow-up
• Track sales leads, opportunities, and activity within CRM systems
• Support preparation of sales presentations, proposals, and marketing collateral aligned with reopening positioning
• Support promotional campaigns and commercial initiatives tied to reopening
• Help ensure clear communication flow between Marketing and Sales to maintain alignment and momentum

Collaboration & Coordination

• Support cross-departmental coordination for events, promotions, and marketing activations
• Organize sales and marketing files, reports, and documentation
• https://careers.accor.com/global/en/job/sales-and-marketing-support-executive-in-fairmont-southampton-shp-southampton-bermuda-jid-86976