Security & Environmental Manager

We are currently seeking a Security, Safety, and Environment Manager to join our vibrant team. At Radisson Blu Mosi-Oa- Tunya Livingstone Resort, we are in search of individuals who go beyond the resume – those with character, skills, talents, and a passion for creating memorable experiences. We value mindset as pivotal: anticipating guest needs, supporting your department, and consistently delivering memorable experiences.

We are dedicated to nurturing and growing talent, offering pathways for advancement, and fostering a culture of continuous learning.

Skills and Experience:  

As a Security Head of Department, you bring a heightened sense of vigilance, a commitment to maintaining a secure environment, and a passion for ensuring the safety of our guests and staff to our dedicated Security Team. Your role is crucial in upholding the highest standards of security and safeguarding the well-being of everyone within our hotel premises.

• Security Operations: Oversee daily security operations, ensuring the safety and security of guests, staff, and hotel property.
• Team Management: Lead and manage a team of security personnel, providing guidance, training, and coaching to ensure excellent service delivery.
• Risk Management: Conduct regular risk assessments to identify potential security threats and implement measures to mitigate them.
• Incident Response: Investigate incidents, such as theft, guest disturbances, or security breaches, and implement corrective actions.
• Collaboration: Work closely with hotel departments (e.g., Front Desk, Housekeeping, F&B) to ensure seamless security operations.
• Training and Awareness: Provide security training to hotel staff, ensuring they are aware of security procedures and protocols.
• Budget Management: Manage security budgets, resources, and vendors, ensuring cost-effective solutions, ensuring that costs and inventory are controlled, that productivity and performance levels are attained.
• Compliance: Ensure compliance with Radisson’s security policies, local laws, and regulations.
• VIP Security: Ensure the security and safety of VIP guests, dignitaries, and high-profile events.
• Continuous Improvement: Identify areas for improvement and implement changes to enhance security operations.
• Ensures the smooth running of the safety & security department, where all aspects of safety & security are maintained to the highest levels.
• Works proactively to improve guest satisfaction and comfort, delivering a positive and timely response to guest enquiries.
• Develops and implements plans where safety & security initiatives & hotel targets are achieved.
• Leads and manages the safety & security team, fostering a culture of growth, development and performance within the department.
• Builds and maintains effective working relationships with all key stakeholders.
• Establishes and delivers an effective safety & security programme which includes environmental and conservation matters.
• Ensures adherence and compliance to all legislation where due diligence requirements and best practice activities are planned, delivered, and documented for internal and external audit, performing follow-up as required.

• Grade 12 School Certificate
• Bachelor’s degree in criminal justice, Security Management, or a related field.
• Proven minimum 5 years of experience in security management, preferably in the hospitality industry.
• Additional certifications in security and emergency management are a plus.
• ISO 14001, ISO 45001, NEBOSH, or OSHA certifications are desirable.
• Strong leadership and management skills
• Proficient in surveillance systems and security technology.
• Ability to remain calm under pressure and handle emergency situations effectively.
• Excellent communication and interpersonal abilities.
• Excellent leadership skills with a hands-on approach and lead-by-example work style.
• Commitment to exceptional guest service with a passion for the hospitality industry.
• Ability to find creative solutions, offering advice and recommendations.
• Personal integrity, with the ability to work in an environment that demands excellence, time and energy.

https://radissoncareers.com/job/security-and-environmental-manager-in-livingstone-zambia-jid-31904