Security Officer

At Four Seasons, we believe in recognizing a familiar face, welcoming a new one and treating everyone we meet the way we would want to be treated ourselves. Whether you work with us, stay with us, live with us or discover with us, we believe our purpose is to create impressions that will stay with you for a lifetime. It comes from our belief that life is richer when we truly connect to the people and the world around us.

About the location:

Riverfront luxury in one of America’s most celebrated cities. Unlocking the authentic New Orleans, Four Seasons invites you to our landmark tower – a heritage icon with a central downtown location on the banks of the Mississippi River. Dine on innovative Louisiana cuisine, relax by our resort-style pool, and plan your own private event at our 34th-floor observation deck boasting NOLA’s best views.

About the Role

Four Seasons Hotel and Residences New Orleans is seeking candidates to join our dynamic Security team as Security Officer-PM Shift. The Security Officer is a vital member of our Security team who is responsible for providing a safe and secure environment for the employees and in which guests can relax and/or conduct business. This role actively participates in the day-to-day security operations of the property to ensure the safety and security of all guests, personnel and property.

What you will do

• Assist hotel team with responsibility to ensure the protection of guests, patrons and associates; their property, hotel property, building and grounds.
• Enforce hotel rules, regulations and policies as well as the departments rules, policies and standards.
• Promote safety awareness and enforcement throughout the hotel to reduce accidents and loss by providing training as required.
• Respond to all emergency calls including Emergency Response team calls.
• Patrol building noting and correcting safety, security, and fire hazards. Able walk/run upstairs carrying a fire extinguisher.
• Share duties in Operations Center with emergency and department phone monitoring, closed circuit television monitoring, alarm monitoring, vendor/solicitor/visitor access, and key control.
• Assist with Worker’s Compensation, complete reports, and maintain a health and safety log.
• Write comprehensive incident reports and conduct thorough investigations. Maintain report records, assist and follow-up on investigations, and approve reports and logs.
• Promote loss prevention through training and awareness throughout the building to reduce claims.

What you bring

•  At least 2 years of security detail experience, preferably in a luxury hotel or resort
•  Compliance with our Grooming Standards
• CPR and First-Aid certification
•  Strong time management skills: ability to multi-task, set priorities, and adjust to changing conditions. Willing to work in a fast-paced environment
•  Ability to operate all computer equipment necessary to perform the job; knowledge of Opera, Microsoft Office Suite, and HotSOS preferred/is a plushttps://careers.fourseasons.com/us/en/job/REQ10374601/Security-Officer-PM-Shift