Security Spv

Description

• Ensure hotel is patrolled on a regular basis.
• Ensures all hotel entrances are locked and unlocked as per hotel policy.
• Maintains hotel key management procedures, and ensures that all keys are accounted for.
• Closes down food and beverage outlets each night.
• Ensures all meeting and exhibition rooms are secured.
• Completes daily security log, including pertinent information from the shift.
• Orients employees to the department and hotel and provides on-the-job training on job responsibilities.
• Prioritises and assigns work.
• Provides feedback to the employee and Department Manager on the employee’s work performance of job responsibilities.
• Gives personal attention, takes personal responsibility and uses teamwork when providing guest service and experience
• Listens, apologizes with empathy, finds a solution and follows through when resolving guest problems
• Provides Yes I Can! genuine hospitality and teamwork on an ongoing basis
• Assumes the responsibility to notice when the guest is not satisfied and uses their best judgment as to when it is appropriate to use the 100% Guest Satisfaction
• Performs other duties required to provide the service brand behavior and genuine hospitality
• Ensure that all employees follow safety rules and procedures.
• Takes corrective action where required to improve safety of the work areas.
• Keeps immediate manager promptly and fully informed of all problems or unusual matters of significance.
• Performs all duties and responsibilities in a timely and efficient manner in accordance with established company policies and procedures to achieve the overall objectives of this position.
• Maintains a favourable working relationship with all other company employees to foster and promote co-operative and harmonious working climate.
• At all time projects a favourable image of Brand to the public.

REQUIREMENTS

• Minimum of one – three years work experience in the hotel industry in Security
• Minimum one year supervisory experience preferred
• High School Degree required, Bachelor’s degree preferred
• Able to resolve conflicts guests, supervisor and employee
• Able to collaborate effectively with other hotel employees and managers to ensure teamwork
• Advance knowledge of local security regulations
• Excellent organizational skills
• Good oral and written communication skills

https://harri.com/Radisson-Blu-Bengaluru-Atria-Point-Building-Engineering/job/2490409-security-supervisor?redirect=%7B%22url%22:%22%2Fradissoncareers%3Ffilters%3Dbrands%25253D5007581%22,%22group%22:%7B%22id%22:1503033,%22name%22:%22Radisson%20Hotel%20Group%22%7D%7D