Security Supervisor

Gazed at the multi-color exterior in the buzzing neighborhood that lies just outside, SLS LUX Brickell offers both our team members and our guests extraordinary experiences infused with glamour and a playful spirit. We have an exciting career opportunity to join our team. Say farewell to the ordinary and hello to SLS LUX Brickell, an irresistible and spellbinding retreat in the city’s center.

Job Purpose:

Under the general guidance of the Security Manager, The Security Supervisor assists the Security Manager in ensuring a safe, welcoming, and professional environment for all guests and team members. This role oversees daily security operations, leads and supports the team, and promotes a culture of safety, service, and teamwork consistent with the company’s hospitality standards.

Duties & Functions:

• Ensure all security staff comply with company policies, department procedures, and applicable local, state, and federal laws.
• Train, coach, and mentor the Security team to ensure proper job performance.
• Respond promptly to guest and staff needs, assisting other departments as required.
• Oversee the Key Control program, including issuing and deactivating employee access cards and guest room fobs.
• Prepare and manage security staff schedules.
• Communicate effectively with management and department staff regarding incidents, guest needs, and concerns.
• Collaborate with all departments to ensure efficient security support.
• Patrol property perimeters and interior areas, reporting potential safety issues.
• Review daily shift reports to confirm patrols, radio checks, and key audits are completed.
• Prevent losses and damage by reporting irregularities and addressing policy violations.
• Respond to emergencies and provide assistance to team members and guests.
• Monitor alarm systems and CCTV.
• Maintain accurate records, reports, and inventories.
• Administer first aid and CPR when required.
• Provide excellent customer service at all times.
• Assist with fire prevention, lock interrogations, traffic control, accident investigations, and other safety initiatives.
• Perform other duties as assigned by the Security Manager.
• Any other reasonable duties as assigned by the supervisor or manager
• We recognize we are in the hospitality industry and that may require us to provide lateral service.  We will on occasion call for each individual in the team to on a routine basis perform various related tasks as needed in the spirit of providing exceptional service
• https://careers.accor.com/global/en/job/ft-security-supervisor-in-sls-lux-brickell-miami-united-states-jid-70730