Senior Concierge

Contact Details

Office Address
Confidential information
Phone
Confidential information
Contact Name
Hospitality jobs
 Vacancies
Email
ceo@bhfirstconsulting.com

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Senior Concierge

About Four Seasons:

Four Seasons is powered by our people. We are a collective of individuals who crave to become better, to push ourselves to new heights and to treat each other as we wish to be treated in return. Our team members around the world create amazing experiences for our guests, residents, and partners through a commitment to luxury with genuine heart. We know that the best way to enable our people to deliver these exceptional guest experiences is through a world-class employee experience and company culture.         

At Four Seasons, we believe in recognizing a familiar face, welcoming a new one and treating everyone we meet the way we would want to be treated ourselves. Whether you work with us, stay with us, live with us or discover with us, we believe our purpose is to create impressions that will stay with you for a lifetime. It comes from our belief that life is richer when we truly connect to the people and the world around us.

 

 

About the location:

Discover a true boutique experience at Four Seasons Hotel Tokyo at Marunouchi. Located within walking distance of Tokyo Station, this 57-key intimate urban retreat is at the heart of the city’s vibrant pulse. Explore the nearby galleries and upscale boutiques in Ginza, or indulge in Tokyo’s hidden gems, from sushi bars and speakeasies to exceptional izakayas and local cafes. The phenomenally talented, Chef Daniel Calvert, is at the helm of Maison Marunouchi and Michelin-starred Sézanne. The former is an elevated Parisian bistro, while the latter – listed on Asia’s 50 Best Restaurants and The World’s 50 Best Restaurants – is the epitome of fine French dining yet regionally-inspired.

 

 

About the role|役割について

Four Seasons Hotel Tokyo at Marunouchi のコンシェルジュチームは、ゲストに最高水準のサービスを提供することに注力しています。
シニアコンシェルジュは、フロントオフィス運営を支援し、ゲストへのホスピタリティ向上に貢献します。

The Concierge team at Four Seasons Hotel Tokyo at Marunouchi is dedicated to providing exceptional guest service.
Senior Concierge supports Front Office operations and contributes to delivering outstanding hospitality to guests.

 

What you will do|主な業務内容

  • 同僚・上司・全ての部署とプロフェッショナルな関係を維持する
    Maintain professional relationships with colleagues, supervisors, and all departments.
  • フォーシーズンズの行動規範を遵守・遂行する
    Comply with and enforce Four Seasons Standards of Conduct.
  • ゲストエクスペリエンスマネージャー/チーフコンシェルジュを補佐し、コンシェルジュチームを監督
    Assist and supervise the Concierge team under the Guest Experience Manager / Chief Concierge.
  • チームワークを促進する前向きな職場環境を作る
    Create a positive and motivated working environment.
  • 必要に応じて他部署をサポート
    Assist in other areas of the department as needed.
  • 日本語・英語でのコミュニケーション
    Communicate effectively in Japanese and English.
  • ポリシーや基準が適切に適用されていることを確認
    Ensure policies and benchmark standards are applied correctly.
  • ゲスト接点で最高レベルのホスピタリティを提供
    Deliver the highest level of hospitality during guest interactions.https://careers.fourseasons.com/us/en/job/REQ10366030/Senior-Concierge

This job listing was provided by Hospitality Job Vacancies. To apply, please use the link in the job description.

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