Senior Hostess

Senior Host/Hostess, Food & Beverage
Mandarin Oriental Mayfair, London is looking for a Senior Host/Hostess to join our Food and Beverage team.

Are you a master of craft? Do you thrive in a team that succeeds together, demonstrating integrity and respect while acting responsibly? Do you embrace a growth mindset? We invite you to become a fan of the exceptional.

Mandarin Oriental Hotel Group is the award-winning owner and operator of some of the most luxurious hotels, resorts and residences located in prime destinations around the world, with a strong development pipeline. Increasingly recognised for creating some of the world’s most sought-after properties, the Group provides legendary service inspired by Asian heritage whilst representing the very cutting-edge of luxury experiences.

Mandarin Oriental Mayfair, London is the newest jewel which has opened in the heart of Mayfair. It’s another world; an oasis of calm in the heart of the city, with the most attentive service. A world that’s all about our guests.

As a Senior Host/Hostess at Mandarin Oriental Mayfair, you will be responsible for:

• Taking reservations and providing cover in the reservations department.
• Devising the table plan and prepare briefing notes.
• Attending and hosting pre-service briefings for daily updates, ensuring tasks are followed up efficiently prior to guest’s arrival and completing any necessary research before profile guests arrive.
• Keeping a maintenance log of all Hosts / Hostesses uniforms and following up with the Restaurant Manager.

As a Senior Host/Hostess, you will be working on a rotating shift basis, Monday to Sunday, 40 hours a week. Shift patterns will vary from morning, evening, and night shifts (including weekends and bank holidays), so flexibility is required where applicable.

Our commitment to you

• Learning & Development. Your success is our success. We craft unique learning and development programmes for various stages in your career so that you grow, continuously.
• MOstay. When you work as hard as our colleagues do, it’s important to take time off. As a member of the #MOfamily, you can stay with us wherever you go in the world. The MOstay programme offers complimentary nights and additionally attractive rates on rooms for you and your loved ones.
• Heath & Colleague Wellness. Finding the right work-life balance is important. Your wellbeing matters to us. A variety of health benefits and wellness programmes are offered to all our colleagues, globally.
• Retirement Plans. When you show commitment to us, we reciprocate. We offer different retirement plans depending on the length of your service and your role.https://careers.mandarinoriental.com/jobs/senior-hostess-london-england-united-kingdom