Server Assistant

Experience the magic of working at Fairmont Hotel Vancouver, a timeless Vancouver landmark known as the ‘Castle in the City’. With its majestic chateau-style architecture, copper green roof, and historic gargoyles, this stunning hotel has been captivating visitors since 1939. Located in the heart of downtown Vancouver on prestigious Georgia Street, the hotel is surrounded by a dynamic arts scene, vibrant shopping, exciting nightlife, and world-class dining. Join our cherished team, and be part of an unforgettable hospitality experience. You’ll help create lasting memories for our guests in a setting that’s as exceptional as you are!

As a Server Assistant in Notch8, you are an integral member of our restaurant team and play an important role in creating a polished, seamless, and memorable dining experience. From preparing tables and service stations to delivering food and beverages, anticipating guest needs, and working alongside your fellow Notch8 colleagues, your attention to detail and genuine hospitality help ensure every guest feels welcomed and well cared for.

Through strong teamwork, thoughtful service, and consistent execution, you help bring the Fairmont experience to life and turn everyday dining moments into special memories.

What’s in It for You

• An inclusive, empowering, and positive company culture where people are at the heart of everything we do
• The opportunity to work alongside passionate hospitality professionals committed to creating memorable guest experiences
• Competitive pay starting at $21.03/hour, increasing to the full classification rate of $26.29/hour upon successful completion of the probationary period
• Complimentary meals during shifts through our Colleague Dining Program
• 50% dining discount at participating venues in Vancouver, Victoria, and Whistler through our Pacific Northwest Food & Beverage Discount Program
• Travel reimbursement program for a TransLink monthly pass
• Comprehensive benefits package, including health, paramedical, dental, vision, life, and disability insurance (eligibility requirements apply)
• Company-matched pension plan and access to a Group Registered Retirement Savings Plan (eligibility requirements apply)
• Complimentary hotel stay with breakfast for two through our Be Our Guest program for newly hired colleagues
• Colleague Benefit Card offering discounted hotel stays and food & beverage at Accor properties worldwide for you and your family
• Learning and development opportunities through our Academies
• Opportunities to make a positive impact through Corporate Social Responsibility initiatives
• The opportunity to build your career in an iconic luxury hotel with a legacy dating back to 1939

What You’ll Be Doing

As a member of the Notch8 team, you will contribute directly to the guest experience while working closely with Servers, Culinary colleagues, and leaders to ensure smooth and efficient service.  Your responsibilities will include:

• Consistently provide professional, friendly, engaging, and personalized service in accordance with Fairmont service standards
• Set and reset tables and service stations according to established meal-period and presentation standards
• Prepare and maintain mise en place and side stations to ensure the team is ready for service
• Deliver water, bread, food, beverages, condiments, and other service items accurately and promptly
• Clear and crumb tables, replace settings, and reset tables efficiently while minimizing disruption to our guests
• Anticipate the needs of guests and Servers throughout the dining experience and respond promptly to requests
• Monitor and replenish china, glassware, flatware, linen, and other service supplies
• Communicate table status, guest requests, dietary restrictions, allergies, and service priorities clearly and accurately to Servers, Culinary colleagues, and leaders
• Maintain clean, organized, safe, and properly stocked dining areas, service stations, and workspaces
• Assist with opening and closing duties, side work, and special-event or private-dining setups as required
• Build working knowledge of Notch8 menus, beverage offerings, promotions, and hotel programs to support the guest experience
• https://careers.accor.com/global/en/job/server-assistant-full-time-in-fairmont-hotel-vancouver-vancouver-canada-jid-106766