Shop Attendant

About Four Seasons:

Four Seasons is powered by our people. We are a collective of individuals who crave to become better, to push ourselves to new heights and to treat each other as we wish to be treated in return. Our team members around the world create amazing experiences for our guests, residents, and partners through a commitment to luxury with genuine heart. We know that the best way to enable our people to deliver these exceptional guest experiences is through a world-class employee experience and company culture.         

At Four Seasons, we believe in recognizing a familiar face, welcoming a new one and treating everyone we meet the way we would want to be treated ourselves. Whether you work with us, stay with us, live with us or discover with us, we believe our purpose is to create impressions that will stay with you for a lifetime. It comes from our belief that life is richer when we truly connect to the people and the world around us.

About the location:

Find your “pura vida”, where adventure and relaxation meet. An unspoiled world of eco-luxury welcomes each guest to Latin America’s ultimate coastal retreat, offering unparalleled access to nature, adventure and relaxation. Central America’s exclusive Forbes Travel Guide Five-Star resort for six consecutive years, Four Seasons Resort Peninsula Papagayo, Costa Rica is the utmost location for adventure travellers, wellness seekers, culinary explorers, and cultural globetrotters. With customized itineraries for families and couples alike, we can’t wait for you to experience “Pura Vida” at Peninsula Papagayo.

Requisitos:

Preparatoria terminada. Experiencia previa en servicio al cliente. Capacidad para leer, escribir y hablar en inglés. Manejo de paquete de office.

Principales Funciones y Responsabilidades:

Coordinar, asignar y supervisar las actividades diarias del personal de ventas y atención al cliente. Fomentar un ambiente de trabajo positivo, orientado al servicio y al cumplimiento de metas. Dar seguimiento al desempeño del personal y reportar incidencias al Manager. Elaborar reportes de ventas, inventarios y flujo de mercadera. Apoyar en la gestión de pedidos, seguimiento a proveedores y recepción de mercadería. Sustituir al Manager en actividades específicas cuando sea requerido. Asegurar la correcta exhibición y rotación de productos. Verificar el cumplimiento de políticas de caja, apertura y cierre del Pro Shop.

Respetar y hacer cumplir las normas y políticas del campo de golf y las canchas de tenis y pickleball, asegurando una experiencia segura y agradable para todos los usuarios. Colaborar de manera eficaz con otros miembros del personal, incluidos profesionales de golf y tenis, golf services staff y personal de mantenimiento. Manejar quejas o inquietudes de los clientes con profesionalismo, buscando resolver los problemas de manera oportuna y satisfactoria. Mover, levantar, transportar, empujar, jalar y colocar objetos que pesen menos de 20 libras sin ayuda y objetos que pesen más de 50 libras con ayuda.

Funciones No Esenciales:https://careers.fourseasons.com/us/en/job/REQ10370826/Club-Pro-Shop-Attendant