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Ensure staff is working together as a team. Inspect grooming and attire of staff and rectify any deficiencies. Communicate with guests, other employees, or departments to ensure guest needs are met. Respond to and try to fulfill any special banquet event arrangements. Set up banquet area/room, ensuring cleanliness and proper set up of furniture/equipment. […]
Leads and manages all day-to-day activities related to the sales function with a focus on building long-term, value-based customer relationships that enable achievement of property sales objectives. Achieves personal booking goals and makes recommendations on booking goals of direct reports. CANDIDATE PROFILE Education and Experience • 2-year degree from an accredited university […]
Description Key Responsibilities: Actively prospect and generate new business from various segments such as corporate, MICE, travel agents, and walk-ins. Conduct regular sales calls, client meetings, and site inspections. Prepare and deliver persuasive sales presentations to potential clients. Maintain and update the customer database (CRM) and track all sales activity. Meet or exceed assigned sales […]
Oversee the operation of telephone switchboard station. Run/review daily reports (arrivals, departures, contingency lists, shift logs, work orders). Process all room/call/phone/internet related guest requests. Receive, record, and relay messages. Update and distribute property telephone directories to staff. Supply guests with directions and information regarding property and local areas of interest. Follow up to ensure requests […]
Description Develops and implements sales strategies that support achievement of the Hotel’s financial goals Monitors hotel performance and forecast regularly and adjusts strategies as required Develops the annual sales budget in conjunction with the Director of Sales and Marketing and in line with Corporate Budget Instructions Implementation of sales strategies designed to maximise revenue and […]
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