Spa Agent

Contact Details

Office Address
Confidential information
Phone
Confidential information
Contact Name
Hospitality jobs
 Vacancies
Email
ceo@bhfirstconsulting.com

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Spa Agent

A Spa Agent is responsible for greeting and assisting clients to deliver an excellent Guest and Member experience while ensuring the overall experience is pleasant and their needs are met.

What will I be doing?

As a Spa Agent, you are responsible for greeting and assisting clients to deliver an excellent Guest and Member experience. A Spa Agent will also be required to manage customer feedback and be an effective sales person. Specifically, you will be responsible for performing the following tasks to the highest standards:

  • Assist guests and clients in an appropriate and timely manner
  • Manage customer feedback effectively to ensure issues or compliments are escalated to enable long-term improvements in products and services
  • Ensure client experience is proficient including bookings, payments, and consultation cards
  • Adhere to cash handling procedures
  • Interact and communicate effectively with clients, members, team members, guests, and management team
  • Up-sell with latest departmental incentives
  • Report accidents, maintenance issues, or other incidents
  • Ensure compliance with all health and safety regulations

What are we looking for?

A Spa Agent serving Hilton brands is always working on behalf of our Guests and working with other Team Members. To successfully fill this role, you should maintain the attitude, behaviours, skills, and values that follow:

  • Committed to delivering a high level of customer service
  • Fluency in English, Russian and Azerbaijani languages
  • Excellent grooming standards

It would be advantageous in this position for you to demonstrate the following capabilities and distinctions:

  • Excellent attention to detail
  • High standards of cleanliness
  • Ability to work in a consistently professional and helpful manner
  • Previous spa experience

Only candidates who reside and eligible to work in Azerbaijan in accordance with the Migration Code of the Republic of Azerbaijan will be considered for this position.

What will it be like to work for Hilton?

https://jobs.hilton.com/apac/en/job/HOT0BNL4/Spa-Agent

This job listing was provided by Hospitality Job Vacancies. To apply, please use the link in the job description.

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