Spa Experience Coordinator

Contact Details

Office Address
Confidential information
Phone
Confidential information
Contact Name
Hospitality jobs
 Vacancies
Email
ceo@bhfirstconsulting.com

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Spa Experience Coordinator

Company Description

 

Your team and working environment: What was true in 1966 remains true to this day: The Century Plaza Hotel is part of a visionary development intent on doing what others could only imagine. Previously deemed the “Western White House,” (as the only venue outside the White House to host state dinners), Century Plaza’s place in history remains unshakeable. A modernized take on luxury and elevated guest experience from product to people enlivens the real wow factor.

This experience begins with a new kind of workplace, one where the energy is contagious, the stories are invigorating, and the challenges present inspiring opportunities to make your mark. We provide an environment of trust, respect, and integrity. A home away from home. Where diversity and inclusion are celebrated. Privacy and personal information are protected. Through Accor’s Employee Value Proposition, we ensure fair treatment and a workplace free from discrimination & harassment.

 

Job Description

 

Spa Experience Coordinator
Fairmont Century Plaza | Los Angeles, CA | Full-Time | Permanent

Why work for Fairmont?

At Fairmont, our passion is to connect our guests to the very best of our destinations. For many guests at Fairmont Century Plaza, the most memorable part of their stay starts with a single call to our spa.

As a Spa Experience Coordinator, you’ll be that first point of welcome. You’ll guide guests to the right treatments, arrange their visit down to the smallest detail, and make sure they leave more relaxed than when they arrived. If you love hospitality, wellness and making people feel cared for, we’d love to meet you.

What you will be doing:

Reporting to the Assistant Director of Spa, responsibilities and essential job functions include but are not limited to the following:

Welcome every guest

  • Greet guests warmly and manage smooth, timely check-ins and check-outs.
  • Answer phone, email and in-person inquiries from hotel guests, local clients and future visitors with professionalism and care.
  • Share thorough, confident knowledge of every treatment, service and spa offering, helping each guest find their perfect experience.

Curate the journey

Book, modify and cancel spa, fitness and wellness appointments in Book4Time with speed and accuracy.

  • Recommend additional treatments and create personalized itineraries for spa and hotel guests.
  • Coordinate group spa reservations, special events and departmental projects.
  • Reconfirm every booking and sale in detail so each visit runs without a hitch.

Care beyond the expected

https://careers.accor.com/global/en/job/spa-experience-coordinator-in-fairmont-century-plaza-los-angeles-united-states-jid-113352

This job listing was provided by Hospitality Job Vacancies. To apply, please use the link in the job description.

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