Spa Manager

Contact Details

Office Address
Confidential information
Phone
Confidential information
Contact Name
Hospitality jobs
 Vacancies
Email
ceo@bhfirstconsulting.com

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Spa Manager

Company Description

 

Join us at Accor, where life pulses with passion!​

As a pioneer in the art of responsible hospitality, the Accor Group gathers more than 45 brands, 5,600 hotels, 10,000 restaurants, and lifestyle destinations in 110 countries. While each brand has its own personality, where you will be able to truly find yourself, they all share a common ambition: to keep innovating and challenging the status-quo.​

By joining us, you will become a Heartist®, because hospitality is, first and foremost, a work of heart.​

You will join a caring environment and a team where you can be all you are. You will be in a supportive place to grow, to fulfil yourself, to discover other professions and to pursue career opportunities, in your hotel or in other hospitality environments, in your country or anywhere in the world!​

You will enjoy exclusive benefits, specific to the sector and beyond, as well as strong recognition for your daily commitment.​

Everything you will do with us, regardless of your profession, will offer a deep sense of meaning, to create lasting, memorable and impactful experiences for your customers, for your colleagues and for the planet.

Hospitality is a work of heart,​
Join us and become a Heartist®

 

Job Description

 

  • Lead and oversee all daily spa operations, ensuring consistent adherence to brand standards, service excellence, and operational efficiency across all shifts
  • Develop and implement strategic initiatives to enhance guest experience, increase revenue, and optimize operational performance
  • Recruit, hire, onboard, train, and mentor spa staff, including therapists, attendants, and reception personnel, fostering a collaborative and supportive team environment
  • Conduct regular performance reviews, provide constructive feedback, and implement performance improvement plans while recognizing and rewarding excellence
  • Manage staff scheduling, timekeeping, and coverage adjustments to ensure optimal staffing levels and service delivery
  • Oversee opening and closing procedures, ensuring all operational protocols are executed with precision and consistency
  • Greet guests and cultivate meaningful relationships, ensuring a warm, seamless, and personalized spa experience for all visitors
  • Address guest concerns and complaints with empathy and professionalism, implementing effective service recovery solutions and escalating complex issues as needed
  • Coordinate VIP guest experiences and special requests, working collaboratively with leadership to exceed expectations
  • https://careers.accor.com/global/en/job/spa-manager-in-rixos-premium-alamein-marsa-matrouh-egypt-jid-88981

This job listing was provided by Hospitality Job Vacancies. To apply, please use the link in the job description.

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