Spa Manager

JOB DESCRIPTION

Waldorf Astoria is looking for a Spa Manager to join this fantastic team in Park City!

With 150 rooms, 4,000 square feet of banquet space, and 3 food and beverage outlets, this award-winning Forbes 4-Star boutique property offers elevated comfort food inspired by mountain regions from around the world. This includes a 3-meal restaurant, seasonal pool restaurant, and in-room dining.

In this role, you will assist the Director of Spa in overseeing operations of the spa and fitness center managing a team of 45-50 team members.

The ideal candidate will have spa management experience, excellent communication skills and a talent for leading and developing others.

What will I be doing?

As a Spa Manager, you would be responsible for managing and administering the activities and services of all Spa-related operations (i.e. Spa, Fitness Center, Salon, etc.) in the hotel’s continuing effort to deliver outstanding guest service and financial profitability in coordination with the Spa Director. Specifically, you would be responsible for performing the following tasks to the highest standards:

• Manage and administer all Spa operations to include, but not limited to, guest service, product quality and innovation, merchandising and marketing/revenue generation, inventory management and cost controls, systems use and management, budget and forecasting, report generation, department management and meeting participation and facilitation
• Develop and implement spa menus and marketing strategies
• Ensure spa cleanliness and maintain and ensure the functionality of spa equipment
• Monitor and assess service and satisfaction trends, evaluate and address issues and make improvements accordingly
• Monitor team member performance to include, but not limited to, providing supervision, scheduling, conducting counseling and evaluations, providing professional development and delivering recognition and reward
• Recruit, interview and train team members
• Participate in and lead meetings

https://jobs.hilton.com/apac/en/job/HOT0BVBF/Spa-Manager-Waldorf-Astoria-Park-City