Spa Manager

The Hilton Sedona Resort at Bell Rock is seeking a Spa Manager to join their amazing team! Nestled among Sedona’s breathtaking red rock landscape, this luxurious resort is located less than a mile from the Village of Oak Creek.

This is an outstanding opportunity for an aspiring resort spa professional to grow their career and expand their expertise within a world-class facility, while learning from exceptional leadership and a globally recognized hospitality brand. The resort’s newly renovated spa is set to reopen in April, making this an especially exciting time to join the team and help shape the guest experience from the start.

What will I be doing?

As a Spa Manager, you would be responsible for managing and administering the activities and services of all Spa-related operations (i.e. Spa, Fitness Center, Salon, etc.) in the hotel’s continuing effort to deliver outstanding guest service and financial profitability. Specifically, you would be responsible for performing the following tasks to the highest standards:

• Operations Management: Overseeing the day-to-day operations of the spa, including scheduling, staff management, and ensuring that services are delivered efficiently and effectively.
• Customer Service: Ensuring high-quality customer service is provided to clients, addressing any complaints or concerns promptly, and maintaining a welcoming and relaxing atmosphere.
• Staff Recruitment and Training: Hiring and training spa staff, including therapists, receptionists, and support personnel, to ensure they are knowledgeable, skilled, and able to deliver exceptional service.
• Budgeting and Financial Management: Developing and managing the spa’s budget, monitoring expenses, and implementing cost-effective strategies to maximize revenue and profitability.
• Marketing and Promotion: Creating and implementing marketing strategies to attract new clients and retain existing ones. This may involve online and offline marketing, promotions, and special events.
• Inventory Management: Overseeing spa supplies, products, and equipment, and ensuring an adequate inventory is maintained for smooth operations. Health and Safety Compliance: Ensuring that the spa complies with all health and safety regulations, maintaining cleanliness, and providing a safe environment for both clients and staff. Vendor Management: Establishing and maintaining relationships with suppliers and vendors to negotiate favorable contracts for spa products and equipment. Spa Menu and Service
• https://jobs.hilton.com/apac/en/job/HOT0CDND/Spa-Manager-Hilton-Sedona-Resort-at-Bell-Rock