Spa Réceptionniste

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Office Address
Confidential information
Phone
Confidential information
Contact Name
Hospitality jobs
 Vacancies
Email
ceo@bhfirstconsulting.com

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Spa Réceptionniste

MANDARIN ORIENTAL PARIS is looking for a Spa concierge to join our Spa Department team.

Are you a master of craft? Do you thrive in a team that succeeds together, demonstrating integrity and respect while acting responsibly? Do you embrace a growth mindset? We invite you to become a fan of the exceptional.

Mandarin Oriental Hotel Group is the award-winning owner and operator of some of the most luxurious hotels, resorts and residences located in prime destinations around the world, with a strong development pipeline. Increasingly recognised for creating some of the world’s most sought-after properties, the Group provides legendary service inspired by Asian heritage whilst representing the very cutting-edge of luxury experiences.

Mandarin Oriental Paris embodies the spirit of the Paris of today and tomorrow. This oasis of tranquillity vibrates to the rhythm of fashion and artistic creation, sublimated by the legendary service of the Mandarin Oriental group. The hotel boasts 135 rooms, Restaurant Le Camélia, Bar 8 and one of the most beautiful and extensive Spas in Paris.

 

About the job

 

Based at the Mandarin Oriental Paris within the Spa Department in Paris, the Spa concierge is responsible for, but not limited to booking all spa treatments, explaining services to guests, perform Point of Sales activities including retail and checking in and checking out all guests in a professional manner.

 

As Spa concierge, you will be responsible for the following duties:

  • To ensure the reception and care of our guests according to the standards of hospitality of the Mandarin Oriental group
  • Advising customers and selling products adapted to their needs
  • Manage the booking of appointments for treatments and organize the agendas of our practitioners
  • Promote spa products and services to customers
  • Establish the invoicing of the various services
  • Ensure that the spa reception is properly maintained

As Spa concierge, we expect from you: 

  • Minimum two years’ experience in a luxury establishment
  • Initiative and flexibility
  • Rigour, attention to detail and discretion
  • Excellent sense of service, courtesy and attention to detail
  • Excellent interpersonal skills
  • Fluent in English, a 3rd language would be a plus

 

Our commitment to you

This job listing was provided by Hospitality Job Vacancies. To apply, please use the link in the job description.

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