Spa & Recreation Mgr

Description

Can you be our guests’ superhero? Can you support our members and guests ambitions to run longer, try harder, aim higher to achieve their goals? Then why not come and join us at the Radisson Hotel Group to Make Every Moment Matter! where our guests can relax and enjoy their stay!

The role is far more than just handing out towels, in the Leisure department we are committed not only to ensure that facilities are as they should be but striving to deliver a hospitality experience that is beyond expectation – creating memorable moments for our guests.

As Spa & Recreation Manager, you will join a team that is passionate about delivering exceptional service where we believe that anything is possible, whilst having fun in all that we do!

The Diplomat Radisson Blu Hotel, Residence & Spa Bahrain is ideally located in the heart of the city’s commercial and diplomatic area with 245-keys as well as 121 Residence unit. The hotel also have one of the largest convention center in the city as well as 15 meeting rooms as well as six restaurants and bars. The Diplomat Garden with 3 swimming pools, the extensive The Diplomat Spa, s state-of-the-art gym and an exclusive Ladies’ only Spa & Gym are part of the hotel’s facilities to make every moment matter!

If you say Yes I Can! here at the Radisson Blu Hotel, we’re looking for problem solvers just like you!

At Radisson Blu, we stand out together as one team and make memorable moments for our guests.

Interested then why not say Yes I Can! as we are looking for passionate people just like you!

Key Responsibilities of the Spa & Recreation Manager:

• Drive smooth running of the department, where all aspects of the guest experience are delivered to the highest levels
• Works proactively to improve guest satisfaction and comfort, delivering a positive and timely response to guest enquiries and problem resolution
• Delivers on plans and objectives where leisure initiatives & hotel targets are achieved
• Manages the leisure team fostering a culture of growth, development and performance within the department
• Responsible for the departmental budget, ensuring that costs and inventory are controlled, that productivity and performance levels are attained.
• Creative approach to drive variety of activities that positively impact of the overall performance of all facilities
• Delivers effective programmes that advance service standards, profitability and cost control
• Ensures adherence and compliance to all legislation where due diligence requirements and best practice activities are planned, delivered and documented for internal and external audit, performing follow-up as required

Requirements of the Spa & Recreation Manager:

• Proven experience in similar role in luxury spa and health club for a minimum of 3 years
• Excellent managerial skills with a hands-on approach and lead-by-example work style
• Commitment to exceptional guest service with a passion for the hospitality industry
• Ability to find creative solutions, offering advice and recommendations
• Personal integrity, with the ability to work in an environment that demands excellence, time and energy
• Experienced in using IT systems on various platforms
• Strong communication skills

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