Spa Therapist

Join our Ladies & Gentlemen – Spa Therapist

The Ritz-Carlton, Melbourne is seeking a qualified and guest-focused Spa Therapist to deliver high-quality treatments and exceptional service within our luxury spa. If you’re passionate about wellness, skilled in massage and beauty therapies, and committed to maintaining the highest hygiene and professional standards, we’d love to hear from you.

• Part Time Role
• Police Check certificate & Responsible Service of Alcohol Certificate (Victoria) are required prior employment start date.
• Available for work on weekends would be a plus.

What you will do: 

Provide Spa/Salon Services

• Monitor and stick to time schedule to stay on schedule throughout the day.
• Escort guests to and from treatment rooms.
• Assess guest needs and inquire about contraindications (e.g., allergies, high blood pressure, pregnancy) before beginning service.
• Check with guest to promote continued comfort throughout service (e.g., comfortable temperature, amount of pressure).
• Provide facial and massage services to guests using props (e.g., hot stones, pregnancy cushions) and/or products (e.g., oils, gels, lotions).
• Provide body treatments to guests using body scrubs and wraps.
• Offer guests amenities such as water, juice, heated neck pillows, including alcoholic beverages.
• Maintain current licensure in service area by taking continuing education if needed and renewing license before expiration date, where applicable.
• Keep current with techniques and modalities related to field of work.
• Maintain current skills and licensure in service area as per regional requirements.
• Arrange workstation, treatment room, and/or drapes to promote guest comfort and safety.
• Check computer or reservation center for updates and changes to schedule regularly throughout the day.
• Confirm guest first and last name and type of treatment scheduled prior to beginning treatment.
• Handle inappropriate guest behavior by following Marriott International standard operating procedure for Inappropriate conduct for guests and therapists, leading up to and including stopping a treatment or service and informing supervisor/manager.
• Maintain and develop client base.
• Maintain guest history files on all existing guests and create files for new guests.
• Review all upcoming appointments and treatments.
• Demonstrate knowledge of current trends in spa industry.
• Maintain basic Spa knowledge of the following: Spa operating hours, spa menu location, pricing, fees and charges for all spa services that the massage therapist performs, and check-in and check-out procedures.
• Maintain knowledge of retail brands, services and special promotions available in the Spa.
• Maintain working knowledge of Spa equipment and facilities that the massage therapists typically use throughout their work shift.
• Promote and sell spa/salon services includin
• https://careers.marriott.com/spa-therapist/job/EAD7DF43B9FB1E2FFCE3431384B117D2