Steakhouse Assistant Manager

Marriott International portfolio of brands includes both JW Marriott and Marriott Hotels.

EXPLORE JW MARRIOTT GROSVENOR HOUSE 

Grosvenor House welcomes the newly renovated JW Steakhouse, boasting stunning interiors on Park Lane, the return of classic steakhouse favourites and a new Bourbon Bar. With over 95 years of luxury hospitality, join us and be part of a special team that’s shaping the dining legacy of JW Steakhouse, passionate about delivering exceptional guest service and culinary excellence.

We do require all applicants to have the eligibility to live and work in the United Kingdom. Documentation will be required.

Job summary: JW Steakhouse Assistant Restaurant Manager

Serve as a departmental role model, effectively supporting the Head of Department, (HOD) and Restaurant Manager to manage the departments operation and the team of associates. You should maintain a highly motivated team, drive high standards of service whist maximising revenue, actively working to achieve department goals.

Experience:

• Previous experience working in an F&B Operation at a supervisory level.

Skills and Knowledge:

• Strong Communication skills (verbal, listening, writing)
• Initiative and ability to work under pressure
• Organized and efficient
• Pro-active and reliable
• Business Acumen
• Leadership skills and ability to delegate.
• Personable and people orientated demeanor

Education or Certification

• Good level of English essential

What you’ll do as our newly appointed JW Steakhouse Assistant Restaurant Manager:

• Assist with the supervision of all F&B associates throughout the hotel and assist the Department head in the overall running of the outlet and to deputise his/her absence.
• To ensure compliance with quality assurance standards, company standards and external regulations including department checklists, food and drink presentation and the brand standard audit. Hold team members accountable and employ coaching tactics if they do not.
• Drive results within the department, focusing on goals set by senior management. A focus will be on guest satisfaction measures, associate engagement departmental revenue and department profit.
• Ensure that hourly employees have the necessary resources to effectively perform their jobs (e.g., supplies, equipment, and inventory) and that the department is staffed appropriately ensuring that guest service, operational needs and financial objectives are met.
• Protect company tools, equipment, machines, or other assets in accordance with company policies and procedures.
• Manages team effectively to achieve department goals. Effectively communicate goals and performance expectations.
• Performs all duties of outlet employees and assist associates at busy times, completing shifts where required.
• To ensure that the guest’s bill is recorded accurately and presented properly and efficiently. Ensure that payment is received from all guests and payment is posted through Micros. Appropriate cash handling procedures must be used. https://careers.marriott.com/jw-steakhouse-assistant-manager-jw-marriott-grosvenor-house/job/F126AA18E621B66D37277D2B8D61BAF6