Team Leader, Housekeeping

Description:

• Actively guide and direct the team to ensure service delivery is at its best and established standards of operation are met.

Qualifications:

• Diploma or Bachelor’s degree in Hotel Management Tourism or a related field.
• Minimum 2–4 years of experience in hotel housekeeping operations
• with at least 1–2 years in a supervisory team leader or senior role.
• Strong leadership to supervise motivate and guide the housekeeping team to maintain high standards.
• Ability to conduct on-the-job training (OJT) and mentor team members according to SOPs.
• Ability to assign daily tasks manage staff rosters and optimize staffing during peak hours.
• High attention to detail in inspecting guest rooms corridors and public areas for flawless cleanliness and setup.
• In-depth knowledge of housekeeping procedures chemical handling safety regulations and cleaning equipment.
• Proficient in hotel systems (e.g. Opera Fidelio) for room status updates maintenance logs and office docs/emails.
• Basic skills in managing and controlling inventories of guest amenities linen and cleaning supplies.

Education:

Bachelor

Years of experience:

2-4

Number of positions:

1

https://career.onyx-hospitality.com/careers/job-detail.aspx?id=3724