Raffles Hotels & Resorts
The Birthplace of stories and legends since 1887, Raffles is a legendary brand, steeped in history and loved by generations past, present and future. Raffles, at distinguished landmark addresses around the world, is the vibrant heart of its destination, curating experiences that are culturally enriching, intellectually stimulating and always respectful of local communities, heritage and the environment.
About Raffles Doha
Step into a world of refined elegance and timeless artistry at Raffles Doha, an iconic address nestled within the architectural landmark of Katara Towers in Lusail.
Raffles Doha is where luxury becomes deeply personal — a place defined by quiet sophistication, meaningful moments, and the art of thoughtful service. Rooted in a legacy of gracious hospitality, Raffles is renowned for creating experiences that are intimate, bespoke, and unforgettable.
Here, every detail is considered, every interaction intentional, and every guest journey uniquely curated. Our colleagues are artisans of hospitality, empowered to anticipate needs, craft memories, and deliver service with elegance, discretion, and genuine care.
Joining Raffles Doha means becoming part of a storied brand where excellence is not an aspiration, but a standard — and where hospitality is expressed as an art form.
About the Application Process
At Raffles Doha, we want to bring out your highest potential. Shortly after applying, you will receive an email from our partner AssessFirst prompting you to create a profile and complete a questionnaire. This is a mandatory step for your candidacy to be considered as it enables us to explore your compatibility with this role and our culture of luxury excellence.
We invite you to join the world of luxury hospitality at Raffles Doha as our new Telephone Operator.
The Telephone Operator at Raffles Doha is responsible for delivering gracious, intuitive, and personalized communication experiences that reflect the hotel’s legendary standards of luxury hospitality. As the voice of the hotel, the role serves as a vital connection point for guests and colleagues, ensuring all interactions are handled with warmth, discretion, efficiency, and impeccable attention to detail. The Telephone Operator manages incoming and outgoing communications, coordinates guest requests seamlessly across departments, and anticipates guest needs to create memorable and refined experiences consistent with the distinguished Raffles brand.
Key Responsibilities:https://careers.accor.com/global/en/job/telephone-operator-in-raffles-doha-doha-qatar-jid-95429
This job listing was provided by Hospitality Job Vacancies. To apply, please use the link in the job description.
Answer, record, and process all guest requests, questions, or concerns via telephone, email, chat, and mobile communication devices. Operate telephone switchboard, process guest requests for wake-up calls, and connecting and directing calls to the appropriate extension. Receive, record, and relay messages accurately. Log all guest requests or issues into computer, contact appropriate individual or department […]
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