Telephone Operator

Contact Details

Office Address
Confidential information
Phone
Confidential information
Contact Name
Hospitality jobs
 Vacancies
Email
ceo@bhfirstconsulting.com

Share

Facebook
Twitter
LinkedIn

Telephone Operator

Company Description

 

Raffles Hotels & Resorts

The Birthplace of stories and legends since 1887, Raffles is a legendary brand, steeped in history and loved by generations past, present and future.  Raffles, at distinguished landmark addresses around the world, is the vibrant heart of its destination, curating experiences that are culturally enriching, intellectually stimulating and always respectful of local communities, heritage and the environment.

 

About Raffles Doha

Step into a world of refined elegance and timeless artistry at Raffles Doha, an iconic address nestled within the architectural landmark of Katara Towers in Lusail.

Raffles Doha is where luxury becomes deeply personal — a place defined by quiet sophistication, meaningful moments, and the art of thoughtful service. Rooted in a legacy of gracious hospitality, Raffles is renowned for creating experiences that are intimate, bespoke, and unforgettable.

Here, every detail is considered, every interaction intentional, and every guest journey uniquely curated. Our colleagues are artisans of hospitality, empowered to anticipate needs, craft memories, and deliver service with elegance, discretion, and genuine care.

Joining Raffles Doha means becoming part of a storied brand where excellence is not an aspiration, but a standard — and where hospitality is expressed as an art form.

 

About the Application Process

At Raffles Doha, we want to bring out your highest potential. Shortly after applying, you will receive an email from our partner AssessFirst prompting you to create a profile and complete a questionnaire. This is a mandatory step for your candidacy to be considered as it enables us to explore your compatibility with this role and our culture of luxury excellence.

 

Job Description

 

We invite you to join the world of luxury hospitality at Raffles Doha as our new Telephone Operator.

The Telephone Operator at Raffles Doha is responsible for delivering gracious, intuitive, and personalized communication experiences that reflect the hotel’s legendary standards of luxury hospitality. As the voice of the hotel, the role serves as a vital connection point for guests and colleagues, ensuring all interactions are handled with warmth, discretion, efficiency, and impeccable attention to detail. The Telephone Operator manages incoming and outgoing communications, coordinates guest requests seamlessly across departments, and anticipates guest needs to create memorable and refined experiences consistent with the distinguished Raffles brand.

Key Responsibilities:https://careers.accor.com/global/en/job/telephone-operator-in-raffles-doha-doha-qatar-jid-95429

This job listing was provided by Hospitality Job Vacancies. To apply, please use the link in the job description.

Related Offers

Front Office Talent

Job for: Locals

POSITION SUMMARY   Process all guest check-ins, check-outs, room assignments, and room change/late check-out requests. Secure payment; activate/reissue room keys. Ensure rates match market codes, document exceptions. Verify/adjust billing for guests. Communicate to appropriate staff when guests are waiting for an available room. Advise guest of messages. Clear departures in computer system. Coordinate with Housekeeping […]

India

Guest Services Supervisor

Job for: Locals

POSITION SUMMARY   Monitor Westin Club Lounge for seating capacity and ensure adequate inventory and food items for service periods. Provide Food and Beverage service to guests. Reconciling inventory and ensuring first-in-first-out (FIFO) is being observed. Maintaining Hygiene standards of the Westin Club Lounge. Engage with guests, offering personalized recommendations on the property, local area […]

Singapore

Reservations Agent

Job for: Locals

POSITION SUMMARY   Process all reservation requests, changes, and cancellations received by phone, fax, or mail. Identify guest reservation needs and determine appropriate room type. Verify availability of room type and rate. Explain guarantee, special rate, and cancellation policies to callers. Accommodate and document special requests. Answer questions about property facilities/services and room accommodations. Follow […]

Jordan

Guest Experience Supervisor

Job for: Locals

POSITION SUMMARY   Process all guest check-ins, verifying guest identity, form of payment, assigning room, and activating/issuing room key. Set up accurate accounts for each guest according to their requirements. Enter Marriott Rewards information. Ensure rates match market codes, document exceptions. Secure payment prior to issuing room key, verify/adjust billing. Compile and review daily reports/logs/contingency […]

South Korea

Complex Reservations Coordinator

Job for: Locals

Signia by Hilton Orlando, and the adjacent, Waldorf Astoria Orlando, 2 Official Walt Disney World® Hotels are searching for a Complex Reservations Coordinator to join their dynamic Reservations team! Between the 2 properties combined, there are over 1,500 rooms, 12 restaurants and lounges and over 350,000 sq. feet of meeting and event space. Ideal candidate would be […]

United States