Telephone Operator

Contact Details

Office Address
Confidential information
Phone
Confidential information
Contact Name
Hospitality jobs
 Vacancies
Email
ceo@bhfirstconsulting.com

Share

Facebook
Twitter
LinkedIn

Telephone Operator

Company Description

 

Welcome to Pullman Lombok Merujani Mandalika Beach Resort. Our world is your playground.

Accor’s first premium-scale resort in Lombok, With 257 rooms, suites and villas—many with private pools—merge island tradition and sophisticated contemporary style. Overlooking the endless Indian Ocean or the lush gardens, in perfect harmony with their surroundings.
Dining at Pullman Lombok Mandalika is conceived to energize the body, inspire the mind and spark the palate. Two restaurants—including Sgara, the finest seafood restaurant in Lombok—and two bars serve food and drink blending the best of local and global influences. All set around our free-form pool, all with a backdrop of inspiring ocean views.
At Pullman Lombok, you’re free to do as much as you like. Or as little. The Pullman SPA creates personalized therapies for peace of mind, body and soul. Pristine beaches nearby are a hub for surfers and snorkelers. Unlock your potential on guided running trails, putting you in touch with the island environment—and your inner self. And motor races at Pertamina Mandalika International Street Circuit are just a few minutes’ drive away.

 

Job Description

 

Job Purpose

This position is responsible for performing all aspects of Telecommunications services to achieve the highest possible guest satisfaction in accordance with the Hotel’s standards.

Primary Responsibilities

Operation

  • Process all incoming and outgoing calls accurately and courteously
  • Ensure smooth internal telecommunication as per Hotel Standards
  • Record and control wake-up calls accurately
  • Assist guests with international calls and directory queries. Address guests by name whenever possible
  • Bill call costs
  • Handle guests requests promptly, report complaints and irregularities to the Telephone Supervisor or Duty Manager
  • Strictly abides by standards policies and procedures governing cases of emergency such as fire, bomb scare and other critical situations
  • Page staff member when requested
  • Abide by principles of guest privacy
  • Be aware of local telephone listings and frequently dialed numbers
  • Advise defects on switchboard equipment to Supervisor
  • Maintain a clean work environment

 

Qualifications

 

Knowledge and Experience

This job listing was provided by Hospitality Job Vacancies. To apply, please use the link in the job description.

Related Offers

Front Office Manager

Job for: Locals

JOB DESCRIPTION Hilton San Francisco Union Square is seeking a Front Office Manager to lead the Front Office team! As one of the tallest buildings in the city, this historic yet innovative 3-tower hotel has 1,921 rooms, 134,500 square feet of banquet space, and 4 food and beverage outlets. Located in the heart of San Francisco, […]

United States

Group Reservations Coordinator

Job for: Locals

Shift Pattern:  Monday – Friday very flexible, 8:30am-5pm Pay Rate: $20.35 per hour What are the benefits? Hilton is proud to support the mental and physical wellbeing of all Team Members so they can Thrive personally and professionally in a diverse and inclusive environment, thanks to innovative programs and benefits such as: Access to pay when […]

United States

Reservations Agent

Job for: Locals & Expats

Company Description Get ready to discover Mövenpick Resort Al Marjan Island, a 5 star resort in Ras Al Khaimah built beside 300M. of soft sand beach. 418 rooms and suites offer flexible comfort with spectacular sea views from every balcony. Six specialty bars and restaurants , three outdoor pools, a wellness hub with a fully […]

United Arab Emirates

Director of Rooms

Job for: Locals

The Director, Rooms is a senior leader and Executive Committee member responsible for the strategic leadership of the hotel’s Rooms Operations. This role ensures exceptional guest service, colleague engagement, revenue growth, and strong financial performance while executing brand standards and driving operational excellence.   Job Description   Why work for Fairmont Pacific Rim? Be part […]

Canada

Group Reservations Specialist

Job for: Locals

Company Description   Who We Are: Join the team at Fairmont Banff Springs. Set in one of Western Canada’s most spectacular alpine destinations, Banff offers a unique community of hospitality enthusiasts, outdoor adventure seekers, artists, entertainers, and families alike. It’s the perfect work/life combination.   Job Description   Are you detail-oriented, personable, and eager to grow […]

Canada

Add Your Heading Text Here