Telephone Operator

Contact Details

Office Address
Confidential information
Phone
Confidential information
Contact Name
Hospitality jobs
 Vacancies
Email
ceo@bhfirstconsulting.com

Share

Facebook
Twitter
LinkedIn

Telephone Operator

Company Description

 

Welcome to Pullman Lombok Merujani Mandalika Beach Resort. Our world is your playground.

Accor’s first premium-scale resort in Lombok, With 257 rooms, suites and villas—many with private pools—merge island tradition and sophisticated contemporary style. Overlooking the endless Indian Ocean or the lush gardens, in perfect harmony with their surroundings.
Dining at Pullman Lombok Mandalika is conceived to energize the body, inspire the mind and spark the palate. Two restaurants—including Sgara, the finest seafood restaurant in Lombok—and two bars serve food and drink blending the best of local and global influences. All set around our free-form pool, all with a backdrop of inspiring ocean views.
At Pullman Lombok, you’re free to do as much as you like. Or as little. The Pullman SPA creates personalized therapies for peace of mind, body and soul. Pristine beaches nearby are a hub for surfers and snorkelers. Unlock your potential on guided running trails, putting you in touch with the island environment—and your inner self. And motor races at Pertamina Mandalika International Street Circuit are just a few minutes’ drive away.

 

Job Description

 

Job Purpose

This position is responsible for performing all aspects of Telecommunications services to achieve the highest possible guest satisfaction in accordance with the Hotel’s standards.

Primary Responsibilities

Operation

  • Process all incoming and outgoing calls accurately and courteously
  • Ensure smooth internal telecommunication as per Hotel Standards
  • Record and control wake-up calls accurately
  • Assist guests with international calls and directory queries. Address guests by name whenever possible
  • Bill call costs
  • Handle guests requests promptly, report complaints and irregularities to the Telephone Supervisor or Duty Manager
  • Strictly abides by standards policies and procedures governing cases of emergency such as fire, bomb scare and other critical situations
  • Page staff member when requested
  • Abide by principles of guest privacy
  • Be aware of local telephone listings and frequently dialed numbers
  • Advise defects on switchboard equipment to Supervisor
  • Maintain a clean work environment

 

Qualifications

 

Knowledge and Experience

This job listing was provided by Hospitality Job Vacancies. To apply, please use the link in the job description.

Related Offers

Front Office Manager

Job for: Locals

At the Rimrock, we create more than luxury experiences, we create moments that move people. Guided by Wellness, Adventure, and Culture, our Heartists live and work in one of the most inspiring places on Earth, delivering hospitality with purpose and heart. Here, every day brings connection, growth, and unforgettable memories, on and off the clock. […]

Canada

Guest Service Agent

Job for: Locals

Apply Shortlist Mantra Sun City, located in the heart of Surfers Paradise on the Gold Coast and within walking distance from the light rail. The property offers a range of accommodation options from hotel style rooms to apartments and penthouses. With sweeping views of the Pacific Ocean or the neighbouring Hinterland, lagoon-style pool, dining at the […]

Australia

Recceptionist

Job for: Locals
Myanmar (Burma)

Night Manager

Job for: Locals

Join the team at ibis Tainui Hamilton, a vibrant hotel located in the heart of Hamilton CBD overlooking the Waikato River, offering 126 rooms.   Job Description   We are seeking a confident and guest-focused Receptionist / Night Manager to join our Front Office team. This role is responsible for leading shifts, managing guest enquiries, and ensuring the smooth […]

New Zealand

Duty Manager

Job for: Locals

Strategically located in the heart of the IT corridor- Novotel Bengaluru Outer Ring Road brings to you different categories of beautiful rooms that are sleek and contemporary designed, full of modern day amenities suitable for your stay. In proximity to numerous IT parks and corporate hubs notably- Ecospace Business Park, Prestige Techpark, Cessna Business Park, […]

India

Add Your Heading Text Here