Telephone Operator

Contact Details

Office Address
Confidential information
Phone
Confidential information
Contact Name
Hospitality jobs
 Vacancies
Email
ceo@bhfirstconsulting.com

Share

Facebook
Twitter
LinkedIn

Telephone Operator

Company Description

 

Welcome to Pullman Lombok Merujani Mandalika Beach Resort. Our world is your playground.

Accor’s first premium-scale resort in Lombok, With 257 rooms, suites and villas—many with private pools—merge island tradition and sophisticated contemporary style. Overlooking the endless Indian Ocean or the lush gardens, in perfect harmony with their surroundings.
Dining at Pullman Lombok Mandalika is conceived to energize the body, inspire the mind and spark the palate. Two restaurants—including Sgara, the finest seafood restaurant in Lombok—and two bars serve food and drink blending the best of local and global influences. All set around our free-form pool, all with a backdrop of inspiring ocean views.
At Pullman Lombok, you’re free to do as much as you like. Or as little. The Pullman SPA creates personalized therapies for peace of mind, body and soul. Pristine beaches nearby are a hub for surfers and snorkelers. Unlock your potential on guided running trails, putting you in touch with the island environment—and your inner self. And motor races at Pertamina Mandalika International Street Circuit are just a few minutes’ drive away.

 

Job Description

 

Job Purpose

This position is responsible for performing all aspects of Telecommunications services to achieve the highest possible guest satisfaction in accordance with the Hotel’s standards.

Primary Responsibilities

Operation

  • Process all incoming and outgoing calls accurately and courteously
  • Ensure smooth internal telecommunication as per Hotel Standards
  • Record and control wake-up calls accurately
  • Assist guests with international calls and directory queries. Address guests by name whenever possible
  • Bill call costs
  • Handle guests requests promptly, report complaints and irregularities to the Telephone Supervisor or Duty Manager
  • Strictly abides by standards policies and procedures governing cases of emergency such as fire, bomb scare and other critical situations
  • Page staff member when requested
  • Abide by principles of guest privacy
  • Be aware of local telephone listings and frequently dialed numbers
  • Advise defects on switchboard equipment to Supervisor
  • Maintain a clean work environment

 

Qualifications

 

Knowledge and Experience

This job listing was provided by Hospitality Job Vacancies. To apply, please use the link in the job description.

Related Offers

Recepcionista Hotelaria

Job for: Locals

Somos a Accor. Somos líderes mundiais em Hospitalidade Aumentada. Somos mais de 230.000 especialistas em hospitalidade colocando as pessoas no centro do que fazemos, criando novas conexões e emoções para nossos hóspedes, nutrindo uma verdadeira paixão pelo serviço e conquistas além dos limites. Tudo que fazemos vem do coração, e é por isso que somos […]

Brazil

Night Team Member

Job for: Locals

Job Description   Job Description Duties To ensure all guests are attended to promptly and efficiently in the most professional way and without delay. Ensure all diary events, flags and specials are actioned. Check and pass on all guest mail, messages and parcels promptly. To liaise closely with Housekeeping on information relating to rooms and […]

United Kingdom

Resa agent

Job for: Locals & Expats

Join Our Team at Windsong Resort – Turks and Caicos Islands Windsong Resort is seeking talented, professional, and guest-focused individuals to join our team as *Reservation Agents, Hostesses, and Accounts Associates*. We offer a dynamic work environment in a world-class resort, where excellence in hospitality and service is valued. If you are dedicated, organized, and […]

Guest Relations Executive

Job for: Locals

Job Description   We are seeking an enthusiastic and detail-oriented Guest Relations Executive to join our dynamic hospitality team in Chennai, India. As the primary liaison between our guests and all hotel departments, you will be instrumental in delivering exceptional luxury service experiences. This role requires a customer-focused professional who is committed to anticipating guest […]

India

Driver

Job for: Locals
Thailand

Add Your Heading Text Here