Our jobs aren’t just about giving guests a smooth check-in and check-out. Instead, we want to build and experience that is memorable and unique. Our Guest Experience Experts take the initiative to deliver a wide range of services that guide guests through their entire stay. They are empowered to move about their space and do what needs to be done. Whether processing operational needs, addressing guest requests, completing reports, or sharing the highlights of the local area, the Guest Experience Expert makes transactions feel like part of the experience.
No matter what position you are in, there are a few things that are critical to success – creating a safe work place, following company policies and procedures, maintaining confidentiality, protecting company assets, upholding quality standards, and ensuring your uniform, personal appearance, and communications are professional. Guest Experience Experts will be on their feet and moving around (stand, sit, or walk for an extended time) and taking a hands-on approach to work (move, lift, carry, push, pull, and place objects weighing less than or equal to 10 pounds without assistance). Doing all these things well (and other reasonable job duties as requested) is critical for Guest Experience Experts – to get it right for our guests and our business each and every time.
PREFERRED QUALIFICATIONS
Education: High school diploma or G.E.D. equivalent.
Related Work Experience: No related work experience.
Supervisory Experience: No supervisory experience.
License or Certification: None
At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.
At more than 100 award-winning properties worldwide, The Ritz-Carlton Ladies and Gentlemen create experiences so exceptional that long after a guest stays with us, the experience stays with them. Attracting the world’s top hospitality professionals who curate lifelong memories, we believe that everyone succeeds when they are empowered to be creative, thoughtful and compassionate.https://careers.marriott.com/guest-experience-expert-telephone-operator/job/D7EBFE99C638C3ABB8803DE0537C950C
This job listing was provided by Hospitality Job Vacancies. To apply, please use the link in the job description.
Te apoyamos para que crezcas y aprendas cada día, asegurándonos de que el trabajo le dé propósito a tu vida, para que durante tu viaje con nosotros, puedas seguir exporando las posibilidades ilimitadas de Accor. Al unirte a Accor, cada capítulo de tu historia es suyo para escribir y juntos podemos imaginar la hospitallidad del […]
Qualifications A valid BC Driver’s license with a clean record is required Class 5 drivers’ license is required Previous experience in a Guest Service capacity is an asset Job Perks & Benefits: Subsidized staff accommodation provided Complimentary meal in our staff cafeteria per shift Access to our Employee Travel Program, with discounts on room rates and food […]
Job Description 1- Maintains an up to date knowledge of the hotel and services. Supplies information and responds to guest queries. 2 Ensures effective handover is done, gaining information from earlier shift. 3 Forwards all guest complaints or problems to the manager on duty. 4 Ensures that phone calls are answered properly up to […]
Bedrijfsomschrijving Kom werken bij Accor, waar het leven bruist van passie! Als pionier in de kunst van verantwoorde gastvrijheid verzamelt de Accor Groep meer dan 45 merken, 5.600 hotels, 10.000 restaurants en lifestylebestemmingen in 110 landen. Hoewel elk merk zijn eigen persoonlijkheid heeft, waarin je jezelf echt kunt vinden, delen ze allemaal een gemeenschappelijke […]
First impressions are everything! Your engaging smile and personality are the essence of a great Guest Services Agent with Fairmont Hotels & Resorts. As you personally greet our Guests and assist them throughout the night, you will be empowered to deliver on our mission of “Turning moments into memories for our guests”. This is a full-time, […]
