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POSITION SUMMARY Our Spa Specialists play an important role in support of a number of vital Spa functions. At our hotels these associates work to build an experience that is memorable and unique – with Spa services on the side. Our Spa Specialists take the initiative and deliver a wide range of services to […]
Process all reservation requests, changes, and cancellations received by phone, fax, or mail. Identify guest reservation needs, determine appropriate room type, and verify availability of room type and rate. Explain guarantee, special rate, and cancellation policies to callers. Accommodate and document special requests. Answer questions about property facilities/services and room accommodations. Follow sales techniques […]
Position Summary: As a Spa Therapist at St. Pancras London, you will be responsible for delivering high-standard spa treatments while strictly adhering to treatment protocols and health & safety guidelines. Your role requires providing exceptional treatments and guest service with a professional, welcoming attitude and strong product knowledge. Additionally, you will actively drive revenue by […]
