Tour Assistant

Cooinda Lodge Kakadu is a unique resort nestled in the heart of Kakadu National Park, Northern Territory, Australia. Under a Accor’s Hotel Management Agreement in partnership with the Djigardaba Enterprise Aboriginal Corporation, it offers guests a gateway to explore the UNESCO World Heritage-listed park. The lodge provides a variety of accommodations, including lodge rooms, eco-tents, and camping sites, along with amenities such as two swimming pools, restaurants, bars, a general store, and access to Yellow Water Cruises and the Warradjan Cultural Centre.

Cooinda Lodge is proudly committed to Indigenous employment, with 25% of our team Bininj, working on country. As part of our ongoing support into Indigenous employment and development, we collaborate with the Indigenous Land and Sea Corporation through the Real Jobs Program.

We are an equal opportunity employer, committed to fostering a diverse and inclusive workplace. We encourage applications from people of all backgrounds, experiences, and identities.

You must have the legal right to work in Australia to be considered for this role.

We are seeking a motivated Shuttle Driver & Tour Assistant to:

1. Transport guests safely between Cooinda Lodge and Yellow Water Cruises (3 trips per day)
2. Assist tour operations, ensuring guests have an excellent experience.

This is a hands-on role requiring a Light Rigid (LR) licence and a passion for tourism, wildlife, and cultural experiences. It provides a clear pathway to broader tour guiding opportunities within the lodge.

Shuttle Driver Duties:

• Safely transport guests between Cooinda Lodge and Yellow Water Cruises, 3 trips per day
• Conduct pre-trip safety checks and basic maintenance on vehicles
• Assist guests with boarding, luggage, and special requirements
• Maintain vehicle cleanliness and presentation
• Follow all Workplace Health & Safety (WHS) procedures

Tour Assistant Duties:

• Support daily tour operations, including preparing boats, vehicles, and equipment
• Welcome and assist guests during boarding and transfers
• Maintain clean, safe, and presentable vessels, vehicles, and visitor areas
• Assist with guest manifests, logistics, and tour documentation
• Participate in cultural and tourism training to build guiding skills
• Work alongside Indigenous cultural ambassadors to support cultural engagement
• Promote park experiences and lodge activities to guests

Essential:

• Valid Light Rigid (LR) Licence
• 1–2 years of experience in guest-facing roles, tour operations, or transport
• Strong focus on safety, reliability, and customer service
• Good communication and teamwork skills
• https://careers.accor.com/global/en/job/tour-assistant-light-rigid-licence-required-in-cooinda-lodge-kakadu-kakadu-australia-jid-75869