Training Manager

Who We Are:

Join the team at Fairmont Banff Springs. Set in one of Western Canada’s most spectacular alpine destinations, Banff offers a unique community of hospitality enthusiasts, outdoor adventure seekers, artists, entertainers, and families alike. It’s the perfect work/life combination.

This position is a hands on role responsible assessing the needs of the employee and leadership teams, facilitating programming with a goal of driving ongoing development and training for all.  A strong focus will be required on individual hotel needs assessments and delivery designed to meet the needs of the employee population with the goal of providing skills and experience that support all guest service and revenue generating initiatives.

Competitive Salary: $70,000 – $76,000 gross annually, based on previous experience & education

Job Duties Include:

Reporting to the Assistant Director of Talent & Culture the responsibilities and essential job functions include but are not limited to the following:

• Work with the Executive Team to assess the annual learning & development strategies for the hotel.  This will include tools for onboarding, training, development and property specific demands.
• Create and execute a world class onboarding experience for new Heartists, several hundred colleagues per year.
• Facilitation of Accor Global Academy programming through INES for all levels of leadership, ad hoc leadership training and Diversity & Inclusion training.
• Identify gaps and opportunities for development of training programs for all levels of employees. Furthermore, creating offerings catered to these areas.
• Work with the Executive committee in reviewing and implementing hotel mentoring strategy focused on providing a program throughout the property designed to engage the leadership team in its pursuit of growth; both as individuals and to drive hotel results.
• Participate in creating an environment of engaged leaders by being an active member of the leadership team. Creating strong inter personal relationships that allow for coaching and guidance that supports both leaders and colleague engagement.
• ttps://careers.accor.com/global/en/job/talent-and-culture-training-manager-in-fairmont-banff-springs-banff-canada-jid-64757