Valet Attendant

About Us:

The Ala Moana Hotel by Mantra is part of the Accor Hotel group that consists of more than 4,900 hotels across 39 global brands in 110 countries. The Hotel itself is a landmark Honolulu hotel and is seen by many as the Kama’aina hotel of choice to stay and to work.

Accor Hotels offer opportunities, growth, and a culture of inclusion to let each individual shine. We place people at the heart of what we do, and nurture real passion for service and achievement beyond limits.

Job Summary:

The Parking Valet Attendant represents the hotel at the main entrance by greeting arriving and departing guests enthusiastically. They attend to parking request in timely manner to ensure the driveway is accessible at all times. In addition, the Parking Valet Attendant assists the Bellhelp with luggage assistance when needed.

Duties:

• Assist hotel customers with parking requests, issuing claim tickets and explaining parking rates and options. Immediately taking/retrieving the vehicle to/from the parking garage. Carefully operating customers’ vehicles ensuring no damage is caused to the vehicle. Operating vehicles without changing any existing settings within the vehicle such as the radio station. Maintain driveway traffic flow to allow main hotel entrance accessibility and ensuring ample space for passenger and luggage loading and unloading.
• Greet guests immediately with a friendly and sincere welcome. Assist Doorman in opening car doors for arriving and departing customers.
• Respond immediately to customer inquiries regarding hotel features, services, and assistance. Provide clear and understandable information regarding parking rates and options and directions to hotel facilities and nearby attractions.
• Assist Bellman with guest’s luggage. Lifting guest’s items from their vehicle and placing on baggage carts.https://careers.accor.com/global/en/job/valet-attendant-in-ala-moana-honolulu-by-mantra-honolulu-united-state-jid-95374