Valet Parking Manager

Located in the heart of Canada’s capital next door to the Parliament Buildings, the landmark Fairmont Chateau Laurier hotel in Ottawa is looking to fill a role of Valet Parking Manager.

What is in it for you:

• Wonderful company culture – our colleagues are at the heart of all that we do
• Food & Beverage discount of 50% in our restaurants
• Employee benefit card offering discounted rates in Accor worldwide for you and your family
• Learning programs through our academies designed to sharpen your skills
• Ability to make a difference through our Corporate Social Responsibility activities, like Planet 21
• Comprehensive extended health benefits package
• Salary range: $60,000-$62,000

As an active member of the Guest Services Management Team, the Valet Parking Manager takes responsibility for the oversight and effectiveness of guest service, colleague performance and the continual enhancement and improvement of operations relative to the Door Operations including specifically Valet Parking, as well, supports Guest Services as needed.

Reporting to the Director of Front Office, responsibilities and essential job functions include but are not limited to the following:

• Liaise with guests, patrons, colleagues, and vendors, strengthening relationships with department heads while ensuring the provision of superior service levels for all amenities and services offered.
• Oversee the operation and lead the processes of the Door/Valet Operations inclusive of scheduling (including Door, Valet Parking and Guest Services as they relate to inter departmental coordination), assisting colleagues as necessary.
• Work cohesively in collaboration with the Housekeeping and Facilities Management to ensure a smooth and opportunity free experience for all guests, colleagues and patrons relative to the preventative maintenance and upkeep of the Door/Parking, public and back lot area.
• Ensure compliance regarding all Corporate/Hotel Operating Guidelines, LQA, Hotel/Departmental Service Standards, including all Safety Rules & Regulations relative to vehicle operation through routine inspection taking corrective action accordingly.https://careers.accor.com/global/en/job/valet-parking-manager-full-time-in-fairmont-chateau-laurier-ottawa-canada-jid-93613