VP Operations

The Vice President Operations is responsible for upholding the profitability, vision, mission, values and culture of Rixos & All-Inclusive Collection. By leading business operations within the assigned hotels. Developing a high-performing operations team. Manage and monitor all relevant functions, projects, and activities within hotels’ operation and make major decisions. He/she is mainly responsible for the commercial & operational results and projects execution in his/her assigned hotels. Work closely with Corporate and Regional Teams to determine business goals, set strategic plan & objectives and co-ordinates relevant activities to achieve the common goals and improve commercial results. This always with due regard to execution and maintenance of Rixos & AIC operational policies and standards, international and domestic.

MAIN DUTIES AND RESPONSIBILITIES:   

FINANCIAL/COMMERCIAL

• To lead General Managers and Operation Regional Team in developing the annual hotels’ business plan & operating budget according to the corporate guidelines and local needs
• Assist the Managing Director in setting the annual GOP targets for each hotel
• Monitor hotels’ monthly P&L with quarterly review
• Monitor financial expenditure, contracts and agreements according to MHR guidelines
• Work closely with Vice President Finance to identify opportunities to increase revenues or saving cost
• Work closely with Vice President People & Culture to monitor manpower budget and expenses
• Support in resolving financial conflicts & approvals with owners’ representatives
• Guide GMs and Regional teams to prepare pre-openning plans and budget for new hotels
• Initiate the business plan and operating budget for hotels’ new extensions or new outlets
• Continuously seek ways to assist the hotels to maximize their revenues and profits
• Assist in developing the annual sales & marketing plan for assigned hotels, in co-ordination with the Regional Sales & Marketing Team and ensure co-ordination of hotels’ marketing
• Constant awareness of the general market trends and competition set (local, domestic, international) and the activities of competitors

OPERATIONAL

• Drive continuous improvement initiatives to optimize processes, reduce costs, and enhance service delivery and guest satisfaction in all hotels
• Monthly/quarterly meetings with GMs and Operation Regional Team
• Review hotel’s top management structure and propose changes as per operation needs
• On-site visit plan for all hotels with priority to new opening hotels & new hotels’ extensions
• Review, assess and facilitate new business development proposals and initiatives when appropriate
• Monitor and supervise the design, implementation, and execution of new F&B and culinary concepts
• Monitor and supervise new hotels’ opening plans and new projects execution
• Ensure all hotels are implementing and maintaining all requirements for Quality Certification, including but not limited to ISO, HACCP, Safe Hotels, and any other quality or health certifications
• Ensure all hotels are aware of the annual ESG objectives and monitor its progress
• Ensure all hotels are adhering to all health & safety regulation forced by local law and in line with corporate guidelines
• Support and guide the preparation and management of corporate and mega events
• Review guest satisfaction reports and ensure hotels have ongoing improvement plans to meet the targets
• https://careers.accor.com/global/en/job/vp-operations-rixos-and-all-inclusive-collection-egypt-in-sharm-el-sheikh-egypt-jid-58591