Wellness Reservation Supervisor

Contact Details

Office Address
Confidential information
Phone
Confidential information
Contact Name
Hospitality jobs
 Vacancies
Email
contact@hospitalityjobsvacancies.com

Share

Facebook
Twitter
LinkedIn

Wellness Reservation Supervisor

Company Description

Anantara : A luxury hospitality brand for modern travellers, Anantara connects guests to genuine places, people and stories through personal experiences and providing heartfelt hospitality in the world’s most exciting destinations. From pristine islands and tropical beaches to cosmopolitan cities, tranquil deserts and lush jungles, Anantara welcomes guests for journeys rich in discovery.

 

 

Job Description

As Reservations Supervisor you will directly support the Wellness Reservations Manager. You will ensure that all SOP’s are being adhered to. You will further be responsible for maintaining and improving reservations operations to ensure a high degree of accuracy in guest reservations, maximising revenue opportunities and satisfaction of guests and team members.

You will responsible for support managing all incoming wellness-related inquiries and converting them into confirmed reservations. The role ensures a seamless guest experience from initial contact to arrival by coordinating room reservations and wellness operations. It is both sales-oriented and service-focused, with the goal of maximizing wellness revenue, guest satisfaction, and operational efficiency.

You will ensure monitoring of daily arrivals for all guest requests to be carried out and communicated to. You will assist the Reservations Manager for driving up- selling within the property and to ensure optimal use of all distribution channels.

Qualifications

  • Two years experience in hotel reservation and rooms divisions and wellness industry.
  • Familiar with the hotel operations available technology (PMS & RMS) and all distribution channels.
  • Understand the dynamics of regional & local market, local competitors and events of the destination.
  • Familiarity with the specific offerings of a wellness or hospitality business.
  • Strong organizational skills, attention to detail, and a customer-centric approach are also valued.
  • Strong computer skills for scheduling and record-keeping.
  • Excellent written and verbal communication skills, particularly in English.
  • Understanding of industry standards and customer-oriented strategies.

https://jobs.smartrecruiters.com/MinorInternational/744000095077475-wellness-reservation-supervisor?trid=89334b4a-13c4-4bd2-bbae-d30c41ecede8

This job listing was provided by Hospitality Job Vacancies. To apply, please use the link in the job description.

Related Offers

Spa Therapist

Job for: Locals

Splendido, A Belmond Hotel, part of the LVMH Group, is an emblem of Portofino’s allure. Our elevated escape is perched in the protected Portofino hills, overlooking the glittering Gulf of Tigullio and charming Portofino. We are proud of our legendary past and continue to visualise our heritage of the future. Become part of a caring […]

Italy

Assistant Spa Manager

Job for: Locals & Expats

Company Description A luxury hospitality brand for modern travellers, Anantara connects guests to genuine places, people and stories through personal experiences and providing heartfelt hospitality in the world’s most exciting destinations. From pristine islands and tropical beaches to cosmopolitan cities, tranquil deserts and lush jungles, Anantara welcomes guests for journeys rich in discovery. Job Description […]

Thailand

Valet spa

Job for: Locals
Mexico

SPA Receptionist

Job for: Locals

Enter and retrieve information contained in computer databases using a keyboard, mouse, or trackball to update records, files, reservations, and answer inquiries from guests. Transmit information or documents using a computer, mail, or facsimile machine. Operate standard office equipment other than computers. Prepare letters, memos, and other documents using word processing, spreadsheet, database, or presentation […]

Bahrain

Hair Stylist

Job for: Locals

The gorgeous Waldorf Astoria Resort in Maui, Grand Wailea, is looking for a Hair Stylist to join their Kilolani Spa Team! Located on 40 acres of lush tropical gardens, this Forbes 4-Star, AAA 4-Diamond property is consistently ranked among the world’s best resorts with 780 rooms, 100,000 square feet of banquet space, and 7 food and beverage […]

United States

Add Your Heading Text Here