1. 负责公共区域的日常管理与监督，确保环境整洁、设施完好，包括但不限于大厅、走廊、休息区等。 2. 制定并执行公共区域的清洁与维护计划，确保所有区域达到既定的卫生标准和服务质量。 3. 协调与安排公共区域员工的排班、培训及绩效考核，提升团队整体效率和服务水平。 4. 及时响应并处理公共区域内的客户投诉与建议，确保客户满意度。 5. 监控公共区域的安全状况，定期检查消防设施、紧急出口等，确保符合安全规范。 6. 管理公共区域的物资与设备，包括采购、库存管理及维护保养，控制成本。 7. 与其他部门紧密合作，共同提升酒店或物业的整体运营效率和服务品质。 1. 中技（中专/技校/职高）及以上学历，专业不限，但需具备相关管理或服务行业知识。 2. 至少2年公共区域管理或相关工作经验，熟悉公共区域运作流程。 3. 具备良好的组织协调能力和团队管理能力，能有效安排员工工作并激励团队。 4. 优秀的沟通能力和客户服务意识，能够妥善处理客户投诉，提升客户满意度。 5. 具备一定的应急处理能力，能在紧急情况下迅速做出反应，确保公共区域安全。 6. 身体健康，能承受一定的工作压力，适应轮班工作制度。 Join Crowne Plaza one of the largest and best loved premium hotel brands in the world. With more than 420 hotels in diverse locations globally Crowne Plaza is the […]
JOB DESCRIPTION The beautiful Signia by Hilton Orlando Bonnet Creek and Waldorf Astoria Orlando are looking for their next Pastry Cook I to join the team! These two one-of-a-kind properties boast 12 different dining outlets. Ideal candidates for this position will have 3-5 years of pastry and bakery experience and has previously worked in a hotel setting. Shift Pattern: candidates […]
A Supervisor Stewarding is responsible for supervising the Stewards to deliver an excellent Guest and Member experience while supporting the overall operations. What will I be doing? As a Supervisor Stewarding, you are responsible for supervising the Stewards and supporting the team members to deliver an excellent Guest and Member experience. A Supervisor Stewarding will […]
The award-winning Forbes 4-Star and AAA 5-Diamond Waldorf Astoria Monarch Beach Resort & Club is looking for a Reservations Agent to join the Team! Located in the beautiful coastal town of Dana Point adjacent to Laguna Beach, this town played an iconic role in the emergence of California’s surf culture and today is celebrated for its laid-back vibe and fun, […]
Lead the strategic direction and operational excellence of the spa, wellness, fitness, pool, beach,kids club and recreational facilities. Create a culture of wellness, innovation, and guest-centric service while delivering financial performance and brand-defining experiences. Develop and implement the overall strategy for spa, wellness, fitness, and recreational services aligned with brand and property goals Lead a […]
