POSITION SUMMARY Process all reservation requests, changes, and cancellations received by phone, fax, or mail. Identify guest reservation needs and determine appropriate room type. Verify availability of room type and rate. Explain guarantee, special rate, and cancellation policies to callers. Accommodate and document special requests. Answer questions about property facilities/services and room accommodations. Follow […]
JOB SUMMARY Entry level management position that is responsible for leading and assisting with the successful completion of daily shift requirements. Front office areas include Bell/Door Staff, Switchboard and Guest Services/Front Desk. Strives to ensure guest and employee satisfaction and achieve the operating budget. Assists in completing financial and administrative responsibilities. CANDIDATE PROFILE […]
Hilton Austin is looking for their next Steward! Located in the heart of downtown, Hilton Austin offers guests an energetic Austin experience steps from Sixth Street and Rainey Street nightlife, entertainment, and dining — featuring upscale amenities like two on-site restaurants, a Topgolf Swing Suite, F45 Training studio, and a rooftop pool with skyline views. […]