Server

Four Seasons is powered by our people. We are a collective of individuals who crave to become better, to push ourselves to new heights and to treat each other as we wish to be treated in return. Our team members around the world create amazing experiences for our guests, residents, and partners through a commitment to luxury with genuine heart. We know that the best way to enable our people to deliver these exceptional guest experiences is through a world-class employee experience and company culture.         

At Four Seasons, we believe in recognizing a familiar face, welcoming a new one and treating everyone we meet the way we would want to be treated ourselves. Whether you work with us, stay with us, live with us or discover with us, we believe our purpose is to create impressions that will stay with you for a lifetime. It comes from our belief that life is richer when we truly connect to the people and the world around us.

About the location:

Riverfront luxury in one of America’s most celebrated cities. Unlocking the authentic New Orleans, Four Seasons invites you to our landmark tower – a heritage icon with a central downtown location on the banks of the Mississippi River. Dine on innovative Louisiana cuisine, relax by our resort-style pool, and plan your own private event at our 34th-floor observation deck boasting NOLA’s best views.

About the role

Four Seasons Hotel and Residences New Orleans is seeking candidates to join it’s awarded Chandelier Bar team as a Bar Server. The Bar Server is an essential member of the Food & Beverage team dedicated to providing exceptional quality and service to our guests. The Server position provides an enjoyable, expertly served beverage or dining experience conforming to Four Seasons standards of excellence for quality, professionalism and friendliness. Servers anticipate and service guests needs before being asked and are knowledgeable about all available menu options, beverage lists and daily specials.

We are looking for an individual who poses an affinity for guest service! This position requires an applicant with a high level of wine and food knowledge. Candidates must have excellent personal presentation and interpersonal skills. The ability to perform this position to Four Seasons Standards and learn the Sequence of Service is required. Candidates are also required to perform additional side work, greet and seat guests in the absence of the hostess, take reservations and have the ability to use the Micros Operating System. The Server position requires the ability to lift up to 60lbs and applicants must have a flexible schedule with the ability to work all shifts, weekends and holidays. The ideal candidate will have an outgoing personality and a can-do approach to any request.

What you will do

• Describe the selection of beverage menu items to guests by offering interesting, and vivid descriptions of the each item’s, origin, taste, and preparation methods; maintain food & menu knowledge for items offered in the lounge; communicate guest orders including any special needs or requests to the bartender using the hotel’s point-of-sales system; check completed orders with the guest’s original order; transport items to the guest table in a timely manner.
• Anticipate guest needs, ascertain satisfaction, and offer suggestions, and respond urgently and appropriately to guest concerns and requests.
• Properly and accurately close guest checks; process cash and credit card payments; properly settle voided checks or complimentary items.
• Breakdown, clean and set-up of tables and drink stations.

What you bring

• Two years of F&B server experience, including bar, lounge and/or restaurant experience.
• SafeServ certification and Louisiana Responsible Vendor Permit required.
• Food and Beverage knowledge is required.

​What we offer: 

• Competitive Salary, wages, and a comprehensive benefits package
• Excellent Training and Development opportunities
• Discounted Accommodation at other Four Seasons Hotels and Resort
• Complimentary Dry Cleaning for Employee Uniforms
• https://careers.fourseasons.com/us/en/job/REQ10341364/Server-Chandelier-Bar