Beverage Manager

If you love saying YES and enjoy engaging with the community by leading with ART, 21c Museum Hotels is one of the pioneering examples of bridging the worlds of art and hospitality.  We combine a multi-venue contemporary art museum, boutique hotel and a chef driven restaurant to create a unique and welcoming opportunity.

Come join our Flock!

Reports To: Food & Beverage Director & Assistant F&B Director

Supervises: All FOH team with specific supervision of the Lounge team – Lead Bartender / Bar Supervisor, Bartenders, Cocktail Servers, Barbacks

General Purpose: In conjunction with the Food & Beverage Director & Assistant Food & Beverage Director, The Beverage Director creates and manages the beverage program for the restaurant and Banquets & Catering (B&C) departments.

Specific Responsibilities:

Service + Team

• Ensure total guest satisfaction and ensure the finest quality of food and beverage.

• Provide the highest and most efficient level of food and beverage service expected by the guest.

• Hold team to 21c service standards.

• Roll up sleeves and ‘get dirty’ in an effort to keep standards high.

• Constantly seek improvement in self, team, and what we deliver.

• Touches all tables and focuses on hospitality.

• Engages with guests and teammates while on the floor to promote beverage program awareness and sales.

• Cultivates a following of regulars.

• Stays aware of market trends, i.e., economy, creative ideas, new product.

• Consistent focus and emphasis on floor presence. Commitment to being on the floor with the team as business and staffing levels demand.

• Creates a total awareness of in-house VIPs and reviews names with staff members during pre-service meetings.

• FOH F&B (Events included) Staffing responsibilities.

• Works with the F&B + AF&B Directors and People + Culture to post beverage teammate positions and refresh as needed.

• Screen applicant and schedule initial interviews in conjunction with the F&B Management team.

• Approves hires for restaurant Bar positions in conjunction with the F&B + AF&B Directors.

• Assists new hires with completion of hiring paperwork.

• Works with scheduling manager to ensure beverage training
• https://careers.accor.com/global/en/job/beverage-manager-in-21c-museum-hotel-durham-durham-united-states-jid-51865