Performance Analytics Manager

The New York Hilton Midtown is looking for a Hotel Performance Analytics Manager to join our team.

It’s all about location in NYC and New York Hilton Midtown places you right in the heart of the action. With over 1800 rooms, our property is within walking distance of a multitude of famous attractions, including Central Park, Radio City Music Hall, MOMA, and Broadway.

The ideal candidate will have at least 2 years of experience in hospitality operations, finance, or related work that supports time and labor management at property of a similar size. Seeking someone who has strong communication and analytical skills. Union background highly preferred.

Shift Pattern: Monday- Friday, standard business hours

Salary Rate: $85,000 – $95,000 / annually

What are we looking for?

To fulfill this role successfully, you should demonstrate the following minimum qualifications:
•    Minimum Overall Years of Professional Experience: Three (3) or more years
•    Minimum Years of Experience: Two (2) or more years of experience in hospitality operations, finance, or related work that supports time and labor management
•    Minimum Years of Experience: Two (2) or more years of specialized experience creating complex financial and analytical data
•    Expert in Microsoft Office

What will I be doing?

As a Manager of Hotel Performance Analytics, you’ll take a consultative lead, working on property and reporting directly to the Hotel General Manager to optimize resources and elevate performance. As our labor expert, you’ll drive efficiency, boost team engagement, and ensure guest satisfaction while taking on unique responsibilities tailored to the hotel’s business needs.

•    Collaborate with hotel leadership to unlock financial potential and enhance guest and team member experiences.
•    Champion strategies for streamlined labor management, financial management, and offering essential system support and training.
•    Lead the charge on forecasting, budgeting, and driving departmental labor objectives.
•    Take ownership of specialized areas like LMS Quality Control and Vendor Management.
•    Forge strategic partnerships to align auditing targets and provide insightful performance updates.
•    Implement cutting-edge Labor Management procedures and conduct impactful metric analysis.
•    Shape policies that enhance operational effectiveness while maintaining budget-aligned standards.
•    Analyze and fine-tune labor programs against benchmarks and industry standards for continuous improvement.

What are we looking for?

Since being founded in 1919, Hilton has been a leader in the hospitality industry. Today, Hilton remains a beacon of innovation, quality, and success. This continued leadership is the result of our Team Members staying true to our Vision, Mission, and Values. Specifically, we look for demonstration of these Values:

• Hospitality – We’re passionate about delivering exceptional guest experiences.
• Integrity – We do the right thing, all the time.
• Leadership – We’re leaders in our industry and in our communities.
• Teamwork – We’re team players in everything we do.
• Ownership – We’re the owners of our actions and decisions.
• Now – We operate with a sense of urgency and discipline
• https://jobs.hilton.com/apac/en/job/HOT0BKA7/Hotel-Performance-Analytics-Manager-New-York-Hilton-Midtown