Cluster Sales Manager

1. Must be able to work on Guam or Saipan without any restrictions or needing work visa.
   1. US Citizens
   2. US Permanent Residents
   3. Residents of Federated States of Micronesia (FSM)
2. There is no relocation package
3. This is a Entry-Level Management positioin.

What’s the job?

As a Cluster Sales Manager you’ll develop and execute sales and marketing strategies and plans to ensure targets are met and goals are achieved for both Crowne Plaza Resort Guam and Crowne Plaza Resort Saipan. Regularly sell bedrooms, meeting rooms and restaurant & bar through direct client contacts, vendors, travel agents, tour operators, visitor bureaus, convention bureaus, IHG Sales Team and other partners.
Your-day-to-day

People

• •    Support colleagues to make sure they deliver with compliance and to the standards we expect
  •    Drive a great working environment for teams to thrive – linking up departments to create sense of one team.
  •    Promote teamwork and quality service through daily communication and coordination with other departments.
  •    Recommend or initiate any HR related actions where needed.
  •    Cooperates, coordinates and communicates with Department Heads and other inter-departmental secretaries as appropriate.
  •    Coordinate all methods of maintaining and increasing business volume. This includes advertising, sales promotion, partnership, publicity, community relations, special sales projects, etc

Financial

• •    Help create the department’s annual budget and the setting of departmental goals.
  •    Monitor budget and control expenses with a focus on food, beverage, and labour costs
  •    Achieve all personal/team sales goals and maximise profitability.
  •    Achieve budgeted revenues and personal/team sales goals and maximise profitability. Participate in the preparation of the annual departmental operating budget, the resort marketing plan and business plan, and financial plans.
  •    Create and implement sales plans that drive measurable incremental occupancy, increase average rates, increase volume, food and beverage and banquet sales.
  •    Produce monthly reports and sales forecasts to analyse current/potential market and sales trends, coordinate activities to increase revenue and market share and monitor performance to ensure actual sales meet or exceed established revenue plans.

Guest Experience

• •    Deliver Crowne Plaza Brand Promise and Service Signatures in your daily work.
  •    Help guests – you’ll be happy to help if someone needs assistance with a request or complaint
  •    Provide guests with information (example: loyalty programmes, area attractions, restaurants, facility information) to enhance guest experience.
• https://careers.ihg.com/en/job-details/?jobref=Cluster+Sales+Manager+-+MilitaryGovernment%7cUS%7c144831#439953