The Novotel 5 stars resort located directly on the red sea with a beach area of 646m ; 268 rooms including 4 suites and 80 family rooms; 5 outlets and Spa, offers a wonderful experience that can cater perfectly for all tastes
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About the role: Front Office Manager The Front Office Manager is responsible for ensuring high customer service standards, positively resolving issues, and motivating the team. What you’ll be doing: Promoting hotel services, gathering customer feedback, addressing complaints, assisting during peak times, maintaining communication with other departments (like Housekeeping), and preparing work schedules in line […]
Join us at Accor, where life pulses with passion! As a pioneer in the art of responsible hospitality, the Accor Group gathers more than 45 brands, 5,600 hotels, 10,000 restaurants, and lifestyle destinations in 110 countries. While each brand has its own personality, where you will be able to truly find yourself, they all share a common ambition: to keep innovating and challenging the status-quo. By joining us, you will become a Heartist®, because hospitality is, first and foremost, a work of heart. You will join a caring environment and a team where you can be all you are. You will be in a supportive place to grow, to fulfil yourself, to discover other professions and to pursue career opportunities, in your hotel or in other hospitality environments, in your country or anywhere in the world! You will enjoy exclusive benefits, specific to the sector and beyond, as well as strong recognition for your daily commitment. Everything you will do with us, regardless of your profession, will offer a deep sense of meaning, to create lasting, memorable and impactful experiences for your customers, for your colleagues and for the planet. Hospitality is a work of heart, […]
Reservation Management: Handle guest reservations through various channels, including phone, email, and online platforms, ensuring accuracy and adherence to policies. Communication Hub: Serve as a central point of contact for guest inquiries, providing information on room availability, rates, and hotel services. Respond promptly to emails and other communication channels. Booking Process: Facilitate the booking process by entering reservation […]
We are seeking a professional and customer-focused Front Office Agent to join our team in Cairo, Egypt. As the first point of contact for our guests, you will play a crucial role in creating a welcoming and efficient environment, ensuring a memorable stay for all visitors. Greet and register guests, providing a warm and professional […]
Mercure Jakarta Cikini, Premium midscale hotel Strategically located for business and leisure activities in the heart of the Jakarta business district, Mercure Jakarta Cikini stands out as one of the leading business hotels in the city. Offers 197 rooms, 10 Meeting rooms, Ballroom, Rooftop pool, bar and restaurant Job Description Welcomes guests and takes care of them from […]
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