Customer Services Representative (German)
Marriott International Cork CEC invites you to be you, every day. Spend your days collaborating with talented individuals who thrive on providing extraordinary support to our customers. Bring passion and dedication to your job and there is no telling what you could accomplish. Are you a problem-solver or an ‘I can help you with that’ kind of person, who can build rapport easily? Do you have excellent verbal and written skills? Are you adaptable? Do you enjoy diversity? Are you interested in progressing?
WHO WE ARE:
Here at Cork CEC, we are a diverse group (with 52 nationalities) and we are committed to ensuring our associates explore and realize their full potential. There are clear career paths and opportunities to grow right at the beginning; 39 departments, 95 job roles ranging from customer services, social media to digital content management. There’s something for everyone!
WHAT CAN YOU EXPECT?
We will provide you with top class training on supporting and enhancing the customer experience. You will learn how the exciting hospitality world works and how to take full ownership of the customer experience including issue resolution. You will flex your ability to adapt and tailor your communication style. You will learn effective time management skills.
You will be processing all reservation requests received by phone or email. You will become an expert on Marriott global reservation systems. You will learn what it is to be empowered as you deal directly with our customers, including our hotels, being able to confidently manage all queries.
WE WILL TAKE CARE OF YOU:
Taking care of you is a priority. From day one you will be eligible for Marriott’s Associate Explore rate-curate a great work life balance; stay at amazing properties! We will pay you a sign-on/retention bonus of €2k! We enjoy lots of benefits including:
This job listing was provided by Hospitality Job Vacancies. To apply, please use the link in the job description.
A Night Manager is the first point of contact for any general management related queries and overall hotel operations concerns that arise outside normal operating hours. What will I be doing? As a Night Manager, you are the first point of contact for any general management related queries that arise outside normal operating hours. The […]
『ANAインターコンチネンタルホテル東京』内クラブラウンジのアシスタントマネージャーを募集致します。 ホテルの35Fに位置し、国内随一の広さを誇るクラブラウンジで レセプションとオペレーション管理、チームメンバーのマネージメント業務を行っていただきます。 《主な仕事内容》 クラブラウンジでのアシスタントマネージャー業務。マネージャー不在時のインチャージを担当していただきます。 宿泊部に属しており宿泊サービスはもちろん、料飲サービスのご経験も積む事が可能です。 朝食からカクテルタイムまで、リラクゼーションの場として、またはビジネスの場としてクラブラウンジをご利用になるゲストの滞在に寄り添うお仕事でスキルアップを目指しませんか。 インターコンチネンタルホテルズ＆リゾーツでは、ユニークさ、国際性、そして「知る人ぞ知る」という感覚をお客様に育んでいただくことを第一に考えています。これを達成するために、私たちはあなたの力を頼りにしています： ・歓迎の姿勢、自信、尊敬の念を通じて魅力を表現すること。 ・ゲストのニーズを理解し、予測し、気配りを示し、責任をもって効率的に仕事を遂行することで、その場にいることを忘れない。 ・深い知識を持ち、ストーリーを共有し、あなたの際立った資質を披露することで、ゲストの心に残る瞬間を演出し、意義深い感覚を生み出す。 ■ビジネスレベルの英語力 /ホスピタリティ業界での経験 /ホテルやレストランでの勤務経験のある方歓迎 ■シフト制勤務 勤務時間7.5時間/日（休憩1時間）■交通費全額支給 ■年間休日116日・病気休暇年6日付与 ■有給休暇初年度10日 ■業績賞与あり Job Overview We are currently recruiting for the Club InterContinental (VIP Club Lounge) at the ANA InterContinental. We have the largest Club Lounge in Tokyo and a new floor was just opened in September. We are looking for […]
A Concierge serves as a key point of contact for Guests and VIP Guests throughout their stay at the hotel, providing information about the hotel and the local vicinity. What will I be doing? A Concierge, you will serve as a key point of contact for Guests and VIP Guests throughout their stay at the […]
Oversees front desk operations. Provides guest service, guidance and leadership to ensure consistent customer service is provided. Assigns and instructs team members in details of work. Monitors lobby traffic to make staffing adjustments accordingly. Resolves customer complaints. Trains, supervises, schedules and assists in evaluating staff. What are we looking for? Since being founded in 1919, […]
Subscribe to Hospitality Jobs newsletter to get the latest hospitality news around the world.
