Restaurant Manager

At Fairmont Jasper Park Lodge, exceptional service and flavors are the hallmarks of every dining experience. As the Restaurant Manager, your leadership and passion for guest service will drive outstanding operating results – and ensure the venue is both a preferred dining destination and workplace.

What you will be doing:

Reporting to the Director Food & Beverage, responsibilities and essential job functions include but are not limited to the following:

• Consistently offer professional, friendly and engaging service
• Follow departmental policies, procedures and service standards
• Recruit, train, manage, mentor, lead and develop your supervisors and colleagues
• Effective performance management through focus on colleague development training, problem resolution, maintain up-to-date records on performance and audits, attendance, grooming, service deficiencies, schedules, labour costs/payroll, and late/absenteeism
• Working closely with Food and Beverage Trainer/Recruiter to ensure all Standards manuals are present and up-to-date, job task checklist are completed, and all the Standard Operating procedures are taught and followed
• Supervise and support employees while ensuring service standards are maintained
• Maintain a first class and positive visual impact including; ambiance, cleanliness, orderliness, décor and service flows
• Exhibits an entrepreneurial attitude towards the restaurant’s operation
• Constantly seek out creative ways to improve departmental profit by increased capture of covers, average check growth through up selling, and performance management and being able to take risks
• Responsible for scheduling and daily payroll reporting
• Ensure constant focus on the venue’s goal
• Assist to ensure the venue is managing within set budget guidelines
• Ensure cleanliness and safety of the venue
• Act as a liaison between venue staff and other departments
• Ensure department holds regular communication meetings
• Perform line duties as required
• https://careers.accor.com/global/en/job/restaurant-manager-in-fairmont-jasper-park-lodge-jasper-canada-jid-54943