Director of Learning

For more than a century, Hamilton Princess & Beach Club is Bermuda’s only luxury urban resort. Our world-class accommodations, internationally revered modern art collection, celebrated restaurants, spa, and more, are why we appeal to Bermuda’s luxury travelers, as well as our magical team of colleagues.

Here at the iconic “Pink Palace” we embrace the spirit of being unique, passionate, pleasant, while keen on turning moments into memories for our guests – the Fairmont way.

As a member of our Princess Team, all Heartists are valued and recognized, the same as our guests and local communities. Consider joining us, if you enjoy:

• Connecting guests to the extraordinary place we call home
• Discovering a broad offering of career paths
• Learning and thriving among a group of international hospitality professionals
• Being passionate about people and attentive to the world – we are globetrotters!
• Going beyond the walls of our hotel to support our community
• Taking pride in our differences

Then this could be THE perfect opportunity for you, and we cannot wait to welcome you.

#WeAreHamiltonPrincess

Summary of Responsibilities:

Reporting to the Director, Talent & Culture, responsibilities and essential job functions include, but are not limited to, the following:

• Consistently offer professional, engaging and proactive guest service while supporting fellow Colleagues
• Assist Corporate Learning Coaches in coordinating and facilitating the delivery of all Fairmont Corporate training programs
• Develop, implement and monitor progress of the hotel’s strategic training plan to further enable Fairmont to be regarded an employer of choice
• Actively initiate relationships and partnerships with industry associations, external training companies and academic bodies related to the hospitality industry
• Partner with external organizations who can support the hotel’s learning strategy
• Partner with department heads and executive committee members to understand, articulate and communicate the commitment to outstanding service levels to all colleagues
• Ensure consistent delivery of Hotel, Leadership and Departmental orientation in accordance with hotel and company policies and procedures
• https://careers.accor.com/global/en/job/director-of-learning-in-hamilton-princess-and-beach-club-a-fairmont-manage-jid-56591