Conference & Banqueting Administrator

Our mission at Mercure London Bridge is to create memorable moments for our guests, by connecting hearts from arrival to farewell.
A job, a career or a calling – whatever brings you here, we have something for you!

As part of our team you can have:

• Free night stays in our UK hotels and 50% discount in any Accor Restaurant (T&C Applies)
• Discounted hotel rates all over the world in Accor Hotels
• Continuously learn and develop yourself with our Accor Academy
• Support your wellbeing in your professional and personal lives
• Grow your experience anywhere. Explore limitless opportunities across 5000 hotels in over 100 countries
• Participate actively in initiatives to build a more inclusive and sustainable world
• And many more benefits and perks : Our objective is simple: make you grow and give you the spark to unleash your personality

Within this role you will :

• Oversee the effective and efficient running of operations and the provision of all services within the Conference department.
• Ensure a consistently high level of service is delivered at all times.
• Handle incoming calls, analyse client needs, prepare quotes, negotiate and close sales, ensuring professional and prompt follow-up.
• Keep up-to-date records of all events and conferences, managing the database and tracking enquiries and business.
• Ensure the proper distribution of conference work sheets weekly and share relevant information with all departments.
• Ensure a consistently high level of service is delivered at all times.
• Handle incoming calls, support with client needs, prepare quotes, negotiate and close sales, ensuring professional and prompt follow-up.
• Keep up-to-date records of all events and conferences, managing the database and tracking enquiries and business.
• Assist with the marketing of the hotel and its functions, including social media management.
• Ensure the proper distribution of conference work sheets weekly and share relevant information with all departments.
• https://careers.accor.com/global/en/job/conference-and-banqueting-administrator-in-mercure-london-bridge-london-united-kingdom-jid-56587