As Conference Services Manager, you will be the orchestrator of exceptional experiences, thoughtfully bringing to life everything from executive meetings to elegant soirées across our 19,000 square feet of refined event space. Serving as the key point of contact for our clients, you will collaborate closely with internal teams to ensure each event unfolds effortlessly and reflects our world-class service standards.
Primary Responsibilities
Serve as the primary contact for all Group events (Rooms only & Banquets) post-contract—executing flawless planning, detailing, and on-site coordination.
Guide clients in menu selection, layout design, event timelines, and logistical execution to reflect their vision and the InterContinental brand standards.
Collaborate closely with the internal Banquet and Culinary teams on food, beverage, décor, and service flow.
Secure and manage relationships with preferred third-party vendors to enhance the guest experience.
Conduct thorough site inspections, pre-event walkthroughs, and final event checks to ensure every element is prepared and polished.
Personally welcome group contacts and maintain high-touch communication throughout each event.
Follow up post-departure to secure guest satisfaction and cultivate future business.
Maintain detailed client records, update & distribute event orders and Group Resumes.
Support sales actions plans and department strategy, and assist with monthly forecasting as needed.
Represent the hotel with sophistication, hospitality, and professionalism in both demeanor and appearance.
Collaborate with all operational departments, ensuring service excellence through ongoing communication and coordination.
Pay Range of $33-$37/hour depending on experience.
Ideal Candidate Profile
Required Skills & Experience
Minimum of 2 years’ experience in event planning or catering in a luxury hospitality setting.
Previous exposure to hotel food & beverage operations and experience working with Unions strongly preferred.
Strong organizational skills, ability to manage multiple events/clients at once.
Demonstrated creativity in event curation and strategic problem solving.
Excellent verbal and written communication skills in English.
This job listing was provided by Hospitality Job Vacancies. To apply, please use the link in the job description.
Serve food courses and alcoholic beverages to guests. Set tables according to type of event and service standards. Answer questions on menu selections. Communicate with the kitchen regarding menu questions, the length of wait, re-cook orders, and product availability. Communicate additional meal requirements, allergies, dietary needs, and special requests to the kitchen. Record transaction […]
WE WANT YOU! Gehobener Service ist für Dich kein Beruf, sondern eine Berufung und Leidenschaft? Die Arbeit hinter der Bar und die Kreation von Cocktails bereiten Dir Freude und Du hast erste Erfahrung hinter der Theke gesammelt? Dann starte ab sofort als Commis / Demi Chef de Bar (m/w/d) in der Lobby Lounge vom JW Marriott Hotel […]
To be a successful Food & Beverage Attendant, you must be available to work evenings and be committed to creating memorable guest experiences by delivering high-quality service across all offerings. Your day to day Create a warm welcome for every guest that sets the tone for their experience, providing attentive and efficient services, ensuring a […]
Subscribe to Hospitality Jobs newsletter to get the latest hospitality news around the world.
