About Four Seasons:

Four Seasons is powered by our people. We are a collective of individuals who crave to become better, to push ourselves to new heights and to treat each other as we wish to be treated in return. Our team members around the world create amazing experiences for our guests, residents, and partners through a commitment to luxury with genuine heart. We know that the best way to enable our people to deliver these exceptional guest experiences is through a world-class employee experience and company culture.         

At Four Seasons, we believe in recognizing a familiar face, welcoming a new one and treating everyone we meet the way we would want to be treated ourselves. Whether you work with us, stay with us, live with us or discover with us, we believe our purpose is to create impressions that will stay with you for a lifetime. It comes from our belief that life is richer when we truly connect to the people and the world around us.

About the location:

Embark on a journey above the clouds to discover the modern lifestyle of Philadelphia’s first Forbes Travel Guide Five-Star Hotel. Feel the tranquility of healing crystals from the moment you arrive at the Five-Star Spa and immerse yourself in rejuvenating treatments as you float above the city in 57th-floor infinity-edge pool. Savour unparalleled fine-dining by Michelin-starred Chef Jean-Georges Vongerichten and inventive flavours by local James Beard Award-winner Chef Greg Vernick. Allow our team to curate your stay with the spirit of Brotherly Love.

About the role:

The Four Seasons Hotel Philadelphia is seeking a Conference Services Coordinator to join our Commercial team. The Conference Services Coordinator plays a key role in supporting the execution of successful group events while also providing high-level administrative support to the Commercial Director, who oversees Sales, Catering, Reservations, and Public Relations. This role supports the Conference Services team operationally, while ensuring that the department’s financial and administrative responsibilities are managed with accuracy and attention to detail.

Primary Responsibilities:

• Support the Conference Services team with the preparation and distribution of key planning documents including Banquet Event Orders (BEOs), Resumes, and internal reports.
• Provide day-to-day administrative and organizational support to the Commercial Director, including calendar management, project tracking, and internal communication needs.
• Maintain and update bookings and trace activities within Opera, Golden Sales & Catering and other CRM tools.
• Organize and maintain filing systems, both digital and physical, for group and event documentation, contracts, banquet orders, and evaluations.
• Prepare accurate and professional written correspondence including emails, reports, and schedules using MS Word, Excel, Outlook, and Teams.

What you bring:

• Strong organizational and time management skills with the ability to multitask and adapt in a fast-paced luxury environment.
• Detail-oriented with a high level of accuracy in handling event documentation and financial data.
• Proactive communicator with excellent written and verbal skills.
• Collaborative team player who is committed to delivering the Four Seasons service excellence to both internal and external clients.

What we offer:

COMPLIMENTARY

• Room night stays at Four Seasons worldwide
• Employee meals prepared by our culinary team
• Dry cleaning and alteration of employee uniforms
• https://careers.fourseasons.com/us/en/job/REQ10349834/Conference-Services-Coordinator