Banquet Houseperson

Waldorf Astoria is looking for a Banquet Houseperson to join the team in Chicago’s Gold Coast!  

Recognized as one of the Best Hotels in the World and in Chicago with the Top Hotel Spa in the U.S., the AAA-Five-Diamond, Forbes 4-Star Waldorf Astoria Chicago is nestled in the prestigious Gold Coast neighborhood among the famed Oak Street retailers and beach, Rush Street restaurants and nightlife, and The Magnificent Mile. Reminiscent of the grand Parisian hotels of the 1920s, this luxury hotel features 215 rooms, over 5,000 square feet of meeting space and 4 food and beverage outlets. This includes a restaurant, 2 bars, and in-room dining. 

At Waldorf Astoria, we create unforgettable experiences for our guests, meaningful opportunities for our Team Members, and a positive impact in our community.

Want to learn more? Hotel Website, Facebook, Instagram 

Classification: Full-Time

Shift: Various – must be available to weekdays, weekends, and holidays. 

Pay Rate:  The pay rate for this role is $25.90/hour and is based on applicable and specialized experience and location. 

Union Position: This position is part of the Local 1 Union which requires complete open availability. We are not able to accommodate schedule restrictions and full-time hours are not guaranteed. Hours and schedule are based on seniority and business needs and may be minimal at times until seniority is established.  You must be comfortable with a schedule and hours that may vary from week to week. 

What will I be doing?

A Houseman is responsible for supporting Food and Beverage operations to deliver an excellent Guest and Member experience while ensuring cleanliness of all areas and maintaining equipment. Specifically, you would be responsible for performing the following tasks to the highest standards:

• Maintain cleanliness of banquet, meeting and conference areas to meet established cleanliness and quality standards
• Cleaning includes, but not limited to, cleaning restrooms, vacuuming, mopping, sweeping, shampooing carpets, cleaning/waxing floors, removing trash, stocking and maintaining supply rooms, reporting maintenance deficiencies for repair/replacement and cleaning and removing spots, insects and debris
• Ensure equipment is in full working order and report any defects
• Project a professional manner to guests and team members
• Assist back of house team when requested
• Able to lift and Push Banquet Equipment
• Assist with set ups to ensure department runs efficiently
• Manage the set up relating to Food and Beverage functions in a timely manner
• Lift/Pull/Push at least 50 pounds
• https://jobs.hilton.com/apac/en/job/HOT0BQBG/Banquet-Houseperson-Waldorf-Astoria-Chicago