Director of Food and Beverage

The beautiful Hilton Hawaiian Village is looking for a Director of Food and Beverage to lead this dynamic Food and Beverage team!

Hilton Hawaiian Village is Waikiki’s only true resort destination located on the widest stretch of beach in Waikiki. Our guests have access to the Duke Kahanamoku Beach & Lagoon, the world-famous stretch of pristine white sands and azure waters, as well as five sparkling pools, which include a 10,000-square-foot Super Pool and the multi-layered Paradise Pool, featuring dramatic waterfalls and one of the only water slides in Waikiki. The property also features 20+ food and beverage outlets as well as 156k+ sq. ft. of indoor and outdoor banquet space!

Learn more here: Hilton Hawaiian Village

What will I be doing?

As Director of Food & Beverage, you will direct and organize the activities of the Food & Beverage departments to maintain the high standards of food and beverage quality, service and marketing to maximize profits through outstanding customer service.

• Participates in the formulation of strategic business plans for the hotel
• Oversees daily operations of the F&B division
• Ensure that the appraisal and succession planning systems and deadlines are utilized and adhered to
• Complete ownership for the ongoing training requirements in the F&B division
• Closely monitors the daily, weekly and monthly financial performance of all outlets providing solutions to improve problem areas and assisting in implementing corrective measure
• Participates in the preparation of the annual budget and marketing plan, taking ownership for the F&B Division sections
• Preparation of F&B Annual Capex plan and management of Capex projects and expenditure
• Work closely with Director of Property Operations to oversee maintenance of all F&B area as required
• Establish monthly reporting system to monitor; Key Performance Indicators, operational expenses, project updates, SALT activities and other related tasks
• Handles all guest complaints expeditiously to complete resolution
• Oversee staff performance management of all F&B Team Members
• Coach and develop middle management through coaching within the F&B Division
• Provides monthly forecast of all F&B revenues and expense for the next three months
• Participates in public relations activities, sales calls or other promotional activities designed to enhance the image and profitability of the food and beverage department of the hotel
• Partners with Sales & Marketing to manage the roll out of the annual promotional schedule and to create additional promotions to improve the profitability and image of the F&B operation

What are we looking for?

Since being founded in 1919, Hilton has been a leader in the hospitality industry. Today, Hilton remains a beacon of innovation, quality, and success. This continued leadership is the result of our Team Members staying true to our Vision, Mission, and Values. Specifically, we look for demonstration of these Values:

https://jobs.hilton.com/apac/en/job/HOT0BQGA/Director-of-Food-and-Beverage-Hilton-Hawaiian-Village