Grain Bar Manager

Four Seasons is powered by our people. We are a collective of individuals who crave to become better, to push ourselves to new heights and to treat each other as we wish to be treated in return. Our team members around the world create amazing experiences for our guests, residents, and partners through a commitment to luxury with genuine heart. We know that the best way to enable our people to deliver these exceptional guest experiences is through a world-class employee experience and company culture.         

At Four Seasons, we believe in recognizing a familiar face, welcoming a new one and treating everyone we meet the way we would want to be treated ourselves. Whether you work with us, stay with us, live with us or discover with us, we believe our purpose is to create impressions that will stay with you for a lifetime. It comes from our belief that life is richer when we truly connect to the people and the world around us.

About the location:

When you think about Four Seasons, we hope unparalleled luxury comes to mind. But what is luxury, really? Our answer may surprise you. To us, true luxury is a meaningful sense of belonging. It is a dedicated focus on how people want to be treated, grounded in the genuine care you experience during your stay and defined by an abundance of humanity and generosity. This starts with our passionate team, welcoming you to be the centre of our world, anywhere in the world – and always with a distinctly human touch. The views are just the beginning at Four Seasons Hotel Sydney, located at the epicentre of the historic Rocks district, sparkling Harbour and buzzing CBD. Chic rooms and suites embrace the iconic attractions just steps away, while the award-winning restaurant and street front bar are destinations unto themselves.

About the Role of Grain Bar Manager:

Reporting to the Director of Outlets, this role oversees the smooth operation of the Grain Bar, ensuring our guests have a memorable and flawless experience.

To thrive in this role, the ideal candidate will have a solid track record in high quality venues and bars, a passion for delivering a memorable experience and a hunger for delivering results, by cultivating a team culture that is fun, performance driven and constantly looking to evolve.

What you will do:

• Maintain a strong operational presence to ensure service standards and the guest experience remain at an optimum
• Provide leadership, development, support, coaching and constructive feedback for the team
• Cultivate a culture that encourages people to connect and thrive, allowing people space to be themselves, whilst aligning the team with Food & Beverage Division goals
• Drive performance, by setting metrics and benchmarks, identifying ways to improve how we do things and leading the way with industry trends
• Be proactively involved with the recruitment, selection and retention efforts in order to ensure that top talent are sought, confirmed and retained
• Develop strong relationships across the hotel, industry and with key suppliers, ensuring solid partnerships with those who will contribute to the success of Grain Bar
• Closely managing labour and operating expenses through effective scheduling, purchasing decisions, stock control and quarterly stock take
• Be actively involved in innovative menu curation for new menu launches and bar promotions
• Achieve revenue and profit targets, participate in drafting and implementation of the marketing plan, drive up selling programs
• Inspect and ensure the work area is in good condition at all times and up to date with PWT requirements
• Support team members to take part in cocktail competitions to enhance their growth and exposure

What you will bring:

• A minimum of 2 years experience in a leadership position in a high end/upmarket bar environment
• Be a master of your craft with strong product knowledge and creative flair
• Proven leadership qualities
• Excellent communication skills and the ability to connect with all stakeholders
• A passion to provide an outstanding guest experience
• Outstanding organisational and time management skills
• A current NSW RSA certificate
• Must be able to work evenings including weekends
• https://careers.fourseasons.com/us/en/job/REQ10351237/Grain-Bar-Manager