The iconic Tempo by Hilton New York Times Square is seeking Guest Services Manager to join their leadership team! This stylish 661-room hotel is steps from restaurants, shops and Broadway theaters and additionally within a mile of Central Park, Radio City Music Hall, Rockefeller Center, and Grand Central Station!
In this role, you will lead a union team of 13 bell staff plus one bell captain and report to the assistant director of front office operations.
The ideal candidate for this position will possess two years’ experience as a Guest Relations, Guest Services or Front Office Manager in a hotel of comparable size that sees comparable volume.
Shift Pattern: candidates should be available to work both AM and PM shifts as needed, any day of the week/weekends/holidays as needed
Pay Rate: $70,000 – $75,000 annually (final offer based on experience)
The Benefits – Hilton is proud to support the mental and physical wellbeing of all Team Members so they can Thrive personally and professionally in a diverse and inclusive environment, thanks to innovative programs and benefits such as:
* Available benefits may vary depending upon property-specific terms and conditions of employment and the terms of the collective bargaining agreement if applicable
This job listing was provided by Hospitality Job Vacancies. To apply, please use the link in the job description.
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JOB DESCRIPTION フロントデスクエージェントは主にチェックイン・チェックアウト対応、またご宿泊のお客様が快適に滞在できるようにサポートいたします。ヒルトングループならではの洗練されたサービススキルを身に着けることが出来ます。 ＜POINT＞ ヒルトンには英会話やスキルアップトレーニングなど、きめ細やかな充実したトレーニングがあります。 またリーダーシップやマネジメントに関するトレーニングで、キャリアアップもサポート！ 履歴書・職務経歴書を下記住所へ郵送もしくはメールにて送付ください。 気になることやご質問があればぜひお気軽に下記までお問い合わせください。 <お問い合わせ・応募先> 〒904-0115 沖縄県中頭郡北谷町字美浜40-1 ヒルトン沖縄北谷リゾート 人事業務部 宛 ☎098-901-1102 ✉OkinawaChatan.Recruitment@hilton.com 仕事内容 ◇お客様および団体の到着に際し、お客様を出迎え、チェックイン手続きを完了する。 ◇ホテル独自のシステムを使用して、出発されるお客様のチェックアウト手続きを完了する。 ◇お部屋のアップセルをご案内 ◇電話や電子登録システムを介した予約の受け付けなど、ホテルに寄せられる全般的な問い合わせや連絡に対応する。 ◇VIPゲストの対応。 ◇フロント業務全般 等 求める要件 ◇ホスピタリティーを発揮できる方 ◇マネジメント経験者優遇 ◇人と話すことが好きな方 ◇英会話出来れば尚可 ◇ホテルフロント経験あれば尚可 https://jobs.hilton.com/apac/en/job/HOT0BR57/Front-Desk-Service-Agent
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