Additional Information: This hotel is owned and operated by an independent franchisee, 45 MHM Woodlands Inc. The franchisee is a separate company and a separate employer from Marriott International, Inc. The franchisee solely controls all aspects of the hotel’s employment policies and practices, including hiring, firing, discipline, staffing, compensation, benefits, and all other terms and conditions of employment. If you accept a position at this hotel, you will be employed by a franchisee and not by Marriott International, Inc.
Job reference: 000346
Salary: $55-$60
Department: Property Leadership
Location: Fairfield Inn & Suites Houston The Woodlands (16850 I-45, The Woodlands, TX 77384)
Division: 45 MHM Woodlands Inc
Hours Per Week: 40
Director of Sales & Operations
The Director of Sales and Operations is responsible for driving revenue through strategic sales efforts while ensuring efficient hotel operations that align with the Fairfield by Marriott brand. This dual-role leader works closely with the General Manager to achieve occupancy and profitability goals, maintain exceptional guest service standards, and oversee daily functions across departments.
What will you do?
Develop and execute property-specific sales strategies to attract corporate, group, and transient business
Conduct regular sales calls, build local relationships, and represent the hotel at industry events and networking functions
Identify and pursue new business opportunities, maintain key client relationships, and grow market share
Monitor sales performance metrics and prepare regular reports on booking pace, lead conversion, and revenue goals
Manage OTA and brand-related channels to optimize rates, inventory, and promotions
Assist the General Manager in overseeing front desk, housekeeping, and maintenance operations
Ensure brand standards, service quality, and cleanliness expectations are consistently met
Support daily operations and staff performance through coaching, scheduling, and hands-on leadership
Address guest concerns promptly to ensure satisfaction and loyalty
Help manage budgets, control costs, and ensure financial targets are met
Lead by example in delivering exceptional guest service and operational excellence
Foster a positive work environment focused on teamwork, accountability, and professional development
Collaborate with department heads to improve efficiency, resolve challenges, and exceed performance expectations
About You:
3+ years of sales experience in the hospitality industry; operations experience strongly preferred
Proven success in revenue generation, sales strategy, and account management
Knowledge of Marriott brand systems (e.g., MARSHA, CI/TY, SalesPro, FOSSE) a plus
Strong leadership, communication, and problem-solving skills
Flexible schedule availability, including occasional evenings, weekends, or travel as needed
Bachelor’s degree in Hospitality, Business, or related field preferred
Must have flexibility to work 1-2 mornings shifts per week, including weekends and holidays as needed
Unmatched opportunities await you! The next step in your career could lead to your greatest adventure. Click the “Apply” button to get started.
