Front Office Clerk

Contact Details

Office Address
Confidential information
Phone
Confidential information
Contact Name
Hospitality jobs
 Vacancies
Email
ceo@bhfirstconsulting.com

Share

Facebook
Twitter
LinkedIn

Front Office Clerk

Begin. Belong. Become. 

Be empowered.

  • Begin: targeted onboarding program & “Be our Guest” program
  • Belong: A great team from different nations, flat hierarchies with fast decision-making processes & regular feedback
  • Become: Large selection of internal & external training courses, individual development plans, very good promotion prospects, transfer opportunities to our sister hotels
  • Be balanced: Permanent employment contract, consideration of your roster requests and predictable working hours as well as overtime compensation
  • Be connected: Numerous employee events & team building events for the “we-feeling”
  • Be honored: Upsell program, Christmas and vacation bonuses, appreciation bonuses, employee referral program & capital-forming benefits, discounted employee accommodation and F&B discount in over 8,000 Marriott hotels worldwide
  • Be well: various wellbeing & (mental) health offers, healthy & delicious food in our canteen, cooperation with the fitness provider “Pfitzenmeier”, numerous opportunities for social commitment

Be you. 

As a Front Office Agent (m/f/d) you are indispensable for an unforgettable guest experience. The first impression counts & the first impression is you! Become part of our front office team and create moments together with your team that will remain unforgettable for our guests.
Your most important tasks will include

  • Check-in and check-out of our international guests.
  • You are the contact person for our guests and advise them on all matters and concerns.
  • Together with your team, you contribute to achieving the department’s goals through upsells and enrollments.
  • You always keep a cool head & support complaint management.
  • Support in the training and further education of employees and trainees at the front office.

Be able. 

  • Completed training in the hotel industry or relevant professional experience at the front office.
  • Very good knowledge of German and English.
  • Good knowledge of MS Office applications, Opera knowledge is a plus.
  • You are a team player and your heart beats for the hotel industry.

 

Be connected. 

Then we look forward to getting to know you! If you have any questions, our contact person Sonia Oliveira will be happy to answer them by e-mail: sonia.oliveira@marriotthotels.com

Be inspired. 

Our hotel on Instagram: @heidelbergmarriott

Marriott career on Instagram: @marriottcareer

 

https://careers.marriott.com/front-office-clerk-m-f-d/job/E43EBB5488A59832779C7861061D7D6E

This job listing was provided by Hospitality Job Vacancies. To apply, please use the link in the job description.

Related Offers

Réceptionniste de nuit

Job for: Locals

Description de l’entreprise : Saisissez la magnifique opportunité de rejoindre l’équipe d’un Hôtel Luxury Lifestyle 5* unique en son genre. Le Mondrian Bordeaux a été construit autour d’un bâtiment du 19ème siècle et entièrement designé par Philippe Starck. Vous ferez partie d’une marque et d’un groupe en pleine expansion dans le Monde entier. Mondrian est plus qu’un […]

France

Night Agent

Job for: Locals

Night Guest Agent (Part-time) As a Night Agent at Fairmont Palliser, you will play a critical role in ensuring a seamless overnight experience for our guests while upholding the brand’s commitment to exceptional service. Your responsibilities include completing the night audit and overseeing all overnight front desk operations with professionalism and efficiency. Complete night audit procedures […]

Canada

Fairmont Gold Supervisor – Casual

Job for: Locals

Explore limitless possibilities, dreams and adventures on Hawai’i Island as you blaze a trail for a rewarding career in hospitality. Embrace our passion for Hawai’i’s heritage, culture and traditions with amazing career opportunities that await you in paradise. Journey into a luxury oasis where the aloha spirit comes alive. Fairmont Orchid is an award-winning luxury […]

United States

Reception / F&B Team

Job for: Locals

Job Description   Providing efficient, friendly and professional service to all guests. Leading by example when attending to guest requests. Show efficiency in constantly striving to provide Total Customer Satisfaction Achieving a level of service quality and professionalism that consistently meets and preferably exceeds the expectations of guests Promote the F&B offer Occasionally help with Breakfast […]

United Kingdom

Royal Service Agent

Job for: Locals

For more than a century, Hamilton Princess & Beach Club is Bermuda’s only luxury urban resort. Our world-class accommodations, internationally revered modern art collection, celebrated restaurants, luxurious spa, and more, are why we appeal to Bermuda’s luxury travelers, as well as our magical team of colleagues. Here at the iconic “Pink Palace” we embrace the […]

Bermuda