Revenue and e-Commerce Manager

The Revenue & E-commerce Manager is responsible for driving profitable revenue across all streams by strategically managing pricing, distribution and inventory. This role ensures the integrity of rates, optimizes performance through data-driven decisions and supports long-term customer satisfaction. A key focus is also maintaining and enhancing the property’s online presence, ensuring strong positioning in both direct and indirect digital channels. The role combines commercial insight with a strategic approach to e-commerce, playing a vital part in the property’s overall success.

• Support the hotel management efforts in the strategic planning, marketing plan and budgeting processes.
• Participates in the preparation of the annual topline budget for approval and track achievement for rooms division but also for other revenue streams: rooms, F&B, MICE, Spa & other ancillaries.
• Build yearly digital plan and budget covering all digital channels and levers (Direct and Indirect); as well as the the annual topline budget across all revenue streams.
• Assess key indicators of hotel revenue performance including digital marketing campaigns.
• Track and analyze competitive set pricing and yield strategies, gaining the ability to predict the competitive set reaction to changes in the marketplace.
• Produces and analyze current and historical demand including lost business turndown, rooms on the books, competitive set and market trends to aid in more accurate forecasting.
• Monitor key Revenue Management and E-commerce indicators of hotel performance. Prepare and chair the weekly Revenue Strategy Meetings. Measure and report the performance of all digital marketing campaigns and assess against goals.
• https://careers.accor.com/global/en/job/revenue-and-e-commerce-manager-sofitel-grand-sopot-in-sofitel-grand-sopot-sopot-poland-jid-60108