Guest Experience Maker

Contact Details

Office Address
Confidential information
Phone
Confidential information
Contact Name
Hospitality jobs
 Vacancies
Email
ceo@bhfirstconsulting.com

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Guest Experience Maker

  • Apply Six Senses’ vision, values, and brand standards.
  • Coordinate transfers and welcome guests with drinks/towels.
  • Gather vouchers, laundry items, and guest preferences.
  • Input guest data, verify registration, and handle requests.
  • Arrange meals, activities, and payments.
  • Manage room service, IT support, and maintenance.
  • Assist with spa bookings and emergency protocols.
  • Prepare bills, confirm transport, and arrange luggage pickup.
  • Collect feedback, update guest history, and monitor guest satisfaction.
  • Maintain equipment, attend meetings, and resolve complaints.
  • Provide valet, safety services, and adhere to grooming standards.
  • Stay informed on events, promotions, and resort knowledge.

Requirements:

  • Very good knowledge of Microsoft Software platforms.
  • Basic food and beverage service including kitchen skills.
  • Excellent knowledge of guest related functions and guest service.
  • Strong team mentality, and willingness to be of assistance as required.
  • Very good command over written and spoken English.
  • A second language is strongly preferred.
  • Exellent communication skill.
  • Well verse with Hotel organization.
  • Previous experience in a service, work-related role is a plus.

 

https://careers.ihg.com/en/job-details/?jobref=Guest+Experience+Maker+-+Six+Senses+con+Dao%7cUK%7c148068#448427

This job listing was provided by Hospitality Job Vacancies. To apply, please use the link in the job description.

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