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Operations Manager
The Novotel Wolverhampton WV1 3JN
Fairview Hotels are seeking a full time Operations Manager to be part of the existing diverse team based at the 132 bedroom Novotel Wolverhampton, part of Fairview Hotels portfolio.
This is a highly visible role and as the daily face of the Hotel and is a fantastic opportunity for a strong dynamic experienced professional who can bring their expertise to help build an existing team to demonstrate hospitality at its best. The hotel has a mix of corporate and leisure guests,
Your key responsibilities as Operations Manager:
Ensure guest and colleague satisfaction, financial goals, and compliance with business/legal targets.
Oversee daily operations, including guest services, employee management, administration, finance, legal, sales, and supplier relations.
Create a welcoming atmosphere and personalised service for each guest, responding appropriately to feedback from guests and colleagues.
Demonstrates flexibility and adaptability when personalising external and internal guest’s needs and the changing demand and priorities of the business.
Manage and develop teams and Heads of Departments, including recruitment, training, and performance management.
Lead by example and communicate operational and strategic information.
This job listing was provided by Hospitality Job Vacancies. To apply, please use the link in the job description.
Ensure all critical path for pre-opening complete properly and property will be opening successfully – Achieve short and long-term commercial results of the hotel – Lead develop and inspire all departments and hotel Team Members to ensure optimum performance – Establish clear accountabilities for profit and growth with all operational teams and contributions in expense […]
About Four Seasons: Four Seasons is powered by our people. We are a collective of individuals who crave to become better, to push ourselves to new heights and to treat each other as we wish to be treated in return. Our team members around the world create amazing experiences for our guests, residents, and partners […]
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